There are hefty downsides too, unfortunately. My supervisor was not so nice, and really difficult to speak with. She overall treated me like she thought I was not very intelligent and had never met me. It was really odd. She also made it difficult to close out cases, which I found to be annoying as well, when that's literally your target goal. Also, this job involves going out into strange neighborhoods and knocking on peoples doors pretty much cold call status. They send a letter but no one reads it. Additionally, they want you to go out into the field often well after dark, during hours people are most likely to be home, in horrible weather conditions at times, totally alone, carrying cash and a laptop and tablet - electronics galore. Additionally, due to confidentiality concerns no one can know where you are, what neighborhood you're in or anything like that, so if something happens to you well you're in big trouble. And sometimes neighborhood watch groups think you're a creeper and send the cops after you, which isnt fun either. The lack of supervision can also be a bad thing, just because its sort of unorganized at time and communication isnt the greatest. You will walk A LOT, carrying a LOT of things, and you will put A LOT of miles on your car, so be prepared for that. They do pay you for travel time as well, which is nice though. Overall the job wasn't the best Ive had but it definitely could have been worse. I just never felt safe and that was pretty stressful and people can be really rude so you have to just remember its not your fault.