Disappointment in Raytheon RTX. Benefits Management Transition to Alight
Pros
Historically a wonderful company from an employee perspective.
Cons
Raytheon has always focused on making employees and Customers feel valued. As a result, there has been tremendous support from employees and Customers during major transitions, whether M&A, org realignments or introduction of new systems which directly impacted employees. To sum up this HR/ 401K/Pension/Benefits transition to a company called Alight Solutions, it has been a horror story from an employee perspective. Social media, telephone lines, and employees have become overwhelmed by what appears to be one of the worst transitions in history. Reports range from tens of thousands of dollars unaccounted for in 401K accounts, lack of health insurance, loss of critical dependent and beneficiary data, hours on the phone with reps who have not a clue what is expected of them to unfulfilled promises to return employee calls to calls that are routinely disconnected. Raytheon has been an amazing company with whom to be associated. this debacle makes one wonder what is happening from a Senior Leadership perspective.
