Does Racker pay their employees well?

According to anonymously submitted Glassdoor reviews, Racker employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Racker. This rating has been stable over the past 12 months.

How satisfied are employees working at Racker?

55% of Racker employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Racker 2.9 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Racker?

Community Support Professional (6) , Direct Support Professional (DSP) (6) , Team Director (5)

What are the pros of working at Racker according to real employee reviews?

"I really enjoy the people I get to work with and am moved by the mission and vision of the agency." ((in 4 reviews))

What are the cons of working at Racker according to real employee reviews?

"Schedules, staff not appreciated by management from the IRA level and up, large issues are typically covered up and swept under the rug." ((in 5 reviews)); "I know that Racker does as much as they can to provide better pay and benefits, but overall the field of human services tends to be lower paying, unfortunately." ((in 3 reviews)); "So it's not all the work that's the con.It's getting paired with the lazy staff." ((in 2 reviews))

What are the top reviewed Racker locations?

Ithaca , Cortland , Apalachin , Endicott , Owego , Trumansburg , Groton , Orlando

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Racker

Racker reviews

3.3

55% would recommend to a friend

(55 total reviews)

Dan Brown

75% approve of CEO

53% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Compensation and benefits

3.0

Senior management

2.9

Work/Life balance

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Veteran status

Reviews by job title

55 reviews

2.0

Jun 14, 2023

Office dinosaurs, typical DSP work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Advocating for the residents. Work hard and move up quickly.

Cons

Still a lot of written documentation and not computer. Still navigating schedules on paper when they have access to good schedule software DayForce. Not using it to its potential. Typical DSP job meaning plenty of physical and emotional labor, office politics, high turnover rate and being mandated on shifts.

3.0

Apr 11, 2023

Rewarding working one on one with individuals

Community support professional

Recommend

CEO approval

Business Outlook

Pros

It is rewarding working with individuals on on one and experience and helping them develop their unique strengths.

Cons

Unsustainable, lack of consistent work and extreme pressure.

5.0

Mar 14, 2023

Wonderful Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Racker is an organization that lives its mission. Growth is encouraged and promotion often occurs from within the organization.

Cons

Funding is limited by external factors

Racker Response

Thank you for taking the time to write this review! We very much appreciate your continued dedication to Racker and the people we serve.

Viewing 22 - 24 of 55 Reviews

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Jobs at Racker

Data and Development Coordinator

Clinical Coordinator (Social Worker) Lighthouse Program

Residential Team Director

Preschool Special Education Teacher

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Office dinosaurs, typical DSP work

Rewarding working one on one with individuals

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