Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 39 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 43 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews

3.0

May 14, 2025

Still up in the air

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We've had a few good things happen in the past year or so. Craig was a solid interim CEO and got us back on track and now Tom is here and seems to be running in that same direction. Hopefully this momentum will keep going. Pros: decent salary, mostly WFH at this point

Cons

Every company has at least a couple of cons. Cons: hard to move up/around, no real job training (though this does seem to be getting better), health plan is pretty garbage but not the worst

Radial Response

1y

Thank you for sharing your experience with us — we’re glad to hear you appreciated the hybrid flexibility at Radial. We're equally excited about the company’s growth and momentum. We aim to provide a supportive and adaptable work environment, so it’s great to know that resonated with you. We also appreciate your feedback on our benefits. We’re continuously evaluating our offerings to better support the overall well-being of our employees.

4.0

May 7, 2025

Good Company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Be prepared to work long hours in peak season

Radial Response

1y

Thank you for your positive review! At Radial, we are dedicated to making a real impact through our work. Your support and dedication inspire us to continue innovating and making a meaningful difference. Together, we are shaping the future and achieving our mission. Thank you for being an integral part of our journey.

2.0

Apr 27, 2025

Radial

Operations tea leader

Recommend

CEO approval

Business Outlook

Pros

Overtime was amazing and rewards.

Cons

Your 40 hours were not guaranteed at all times.

Radial Response

1y

Thank you for sharing your experience with us — we’re glad to hear you appreciated the opportunity for overtime and rewards. We also understand your concerns about the consistency of scheduled hours. While we strive to offer stable schedules for all team members, there are times when operational demands can affect weekly hour allocations. We're always looking for ways to support greater scheduling consistency and appreciate your feedback as part of that ongoing effort.

Viewing 28 - 30 of 760 Reviews

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