Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 43 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 38 reviews)); "Work from home was great!" ((in 25 reviews)); "Good work life balance in the company" ((in 19 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"The pay is low for the job market" ((in 51 reviews)); "Poor upper management." ((in 20 reviews)); "Be prepared to work long hours and not being recognized" ((in 20 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Night shift runs with no leadership." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (760 reviews)

Ratings by demographic groups

Race / Ethnicity

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Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews

4.0

Aug 15, 2018

Starting job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Undertime, if you get a decent manager then you have some flexibility but not all managers are the same.

Cons

It's ecommerce retail so you will work holidays

4.0

Aug 12, 2018

Customer Care Agent II

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast-Paced work environment, Good co-workers

Cons

The work hours could be improved

4.0

Jun 28, 2018

Good start into the real world.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-4 weeks of paid time off -Every three months you get call out hours you can use -coworkers are great -can advance easily -work from home opportunity -can get undertime (go home early) -holiday pay plus time and a half that day -health insurance is decent -401k match

Cons

-pay, plus the raises are about 30 cents a year -supervisors, team leads, and teir 2 make 10% differential. -constant change with the clients you take. -have to take breaks when they schedule and that’s only time you can use the restroom. -you do work in other departments with no extra pay. -management will jerk you back and forth in positions and not keep you up to date. -shift bid at the beginning of every year now, and your stuck with the schedule you get no matter your other obligations. -mandatory extra time from summer to the end of the year can vary from 2 to 12 hours more per week - only holiday off is Christmas otherwise you get to put in if you want off but not guaranteed. -weekends are short staffed

Viewing 529 - 531 of 760 Reviews

Jobs at Radial

Employee Relations Investigator

Operations Supervisor

Fulfillment Specialist

Radial

Radial reviews

Company ratings over time

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Starting job

Customer Care Agent II

Good start into the real world.

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