Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 45 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "Work from home was great!" ((in 28 reviews)); "Work life balance will be good" ((in 24 reviews)); "Good team to work with lots of help" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 44 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 18 reviews)); "Annual layoffs and downsizing which impact IT." ((in 15 reviews)); "Too many managers." ((in 15 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (760 reviews)

Ratings by demographic groups

Race / Ethnicity

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Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

760 reviews

4.0

Feb 22, 2017

Enjoyed my time at Radial

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, decent work life balance, interesting and evolving workplace environment

Cons

strategic vision not at all clear at times since transition from eBay enterprise to radial inc

1.0

Feb 19, 2017

Poorly run

Tier i customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you get to be made permanent, the benefits are nice (PTO and health insurance).

Cons

Gossipy supervisors, poor management, severe lack of communication, not getting paid appropriately, and forced overtime.

5.0

Feb 13, 2017

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work environment, people and supervisors are amazing to work in and with.

Cons

As long as you understand the needs of the company come first and follow the rules, training, there are no cons. I wish the pay was better.

Viewing 685 - 687 of 760 Reviews

Jobs at Radial

Employee Relations Investigator

Carrier Solutions TMS Analyst

Radial

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Enjoyed my time at Radial

Poorly run

Customer Service Representative

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