Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 48 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 40 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 20 reviews)); "Understanding of personal situations and works with time off" ((in 16 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 45 reviews)); "Poor upper management." ((in 20 reviews)); "Annual layoffs and downsizing which impact IT." ((in 19 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Too many managers." ((in 13 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

1.0

Feb 2, 2021

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

none.... it was an awful job.

Cons

Bad management, low pay, abusive environment

1.0

Jan 21, 2021

Go elsewhere

Manager

Recommend

CEO approval

Business Outlook

Pros

Paycheck. Really that is what it was, nothing more.

Cons

Micromanaged poorly. Many directors and senior officials came from eBay logistics side of merger, where many had failed upwards from the split with EBay.

3.0

Jan 18, 2021

Smoke and mirrors but still a fun environment for the complacent temporaries

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

The supervisors that will supervise you and interact with you are often understanding, easy and sometimes fun to talk to and very human. Job security - Incredibly lenient to flexibility, it's hard to get fired from this job. Depending on the position you take, it can be very laid back and easy work. Not much mental strain.

Cons

Micromanaged to hell... The supervisors that supervise your supervisor lack proper discipline and transparency. (They even poorly communicate with their big money clients). Job loss, moving positions, and unsteady work dead lines happen due to their (higher up) mistakes that they keep hidden. You can certainly climb the ladder, but it's not really worth it. You'll constantly be given responsibilities which outweigh the amount you are compensated. Not much to negotiating, they'll find someone more desperate to fill the gaps even if they are less qualified. Too much focus on quantity rather than quality of employees. (They should keep quality agents and pay them accordingly. Radial's profit margin per employee is absurd and imbalanced.) Bad attrition rates when peak seasons come, this means more work for you.

Viewing 124 - 126 of 760 Reviews

Jobs at Radial

Client Services Representative

Client Services Representative

Client services representative

Operations Supervisor

Radial

Radial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible

Go elsewhere

Smoke and mirrors but still a fun environment for the complacent temporaries

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