Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 39 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 43 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

2.0

Aug 23, 2016

Good People, Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Knowledgeable and friendly co-workers, decent benefits, on-site cafeteria helps with staying in office.

Cons

Leadership has no interest in retaining top talent. All forms of perks were reduced after the sale from eBay. There is no sense of caring as leadership gives a "just deal with it" attitude towards the decrease in perks.

3.0

Jun 7, 2016

Sr. Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Formerly eBay Enterprise, Radial enjoys a strong market presence in eCommerce fulfillment and customer service operations. They offer high-quality services at market rates in these areas, and will continue to build their customer base.

Cons

- Recently spun off from eBay, the company is in a culture "transformation" (though many would say "tailspin"). - The former growth orientation that eBay offered as prior owner has turned to margin optimization, which squeezes employees and de-prioritizes clients' needs. - The technology stack (order management & omni-channel fulfillment) is competitive, but lacks strong leadership in innovation, product marketing, and sales. - Private Equity ownership has led to the day-to-day work environment feeling more like a group of temp workers wondering how long their contract will continue vs. the long-term career company it once was.

1.0

Jul 1, 2023

Stay away from this employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Floor workers are great people to work with.

Cons

Management is horrible to work with or for. Plan on being stabbed in the back and have false statements made about you. They will let you go and deny unemployment without even telling you. Horrible place to work.

Viewing 16 - 18 of 760 Reviews

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