Does Radial pay their employees well?

According to anonymously submitted Glassdoor reviews, Radial employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Radial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Radial?

42% of Radial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Radial 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Radial?

Customer Service Representative (61) , Warehouse Associate (26) , Customer Service Representative (CSR) (22) , Operations Manager (20) , Picker/Packer (17) , Operations Supervisor (16) , Supervisor (13) , Order Picker (11) , Software Engineer (11) , Director (10) , Fraud Analyst (10) , Manager (9) , Packer (8) , Software Analyst (8) , Team Lead (7)

What are the pros of working at Radial according to real employee reviews?

"The people I worked with were great" ((in 44 reviews)); "Pays Good Plentiful Overtime and OT benefits" ((in 39 reviews)); "life balance with flexible work from home policies." ((in 27 reviews)); "Good work life balance in the company" ((in 23 reviews)); "Supervisors I've had are great" ((in 15 reviews))

What are the cons of working at Radial according to real employee reviews?

"Pay is low but supposedly that is going to change." ((in 43 reviews)); "Poor upper management." ((in 21 reviews)); "Be prepared to work long hours and not being recognized" ((in 19 reviews)); "Annual layoffs and downsizing which impact IT." ((in 18 reviews)); "Too many managers." ((in 14 reviews))

What are employees saying about Radial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Radial layoffs and their outlook for job security at Radial in 2026.

What are the top reviewed Radial locations?

Melbourne , King of Prussia , Louisville , Walton , Martinsville , Rialto , Brunswick , Locust Grove , Easton , Eau Claire , Burlington , Brownsburg , Shepherdsville , Memphis , Groveport , Richwood , Philadelphia , Atlanta , Ridgeway , Boynton Beach , McCarran , Indianapolis , Los Angeles , Pueblo , Allentown , North East , Romeoville , Columbus , San Bernardino , Reno

Radial reviews

3.3

42% would recommend to a friend

(760 total reviews)

Tom Schmitt

70% approve of CEO

31% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.2

Senior management

3.1

Compensation and benefits

3.0

Career opportunities

Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

760 reviews

3.0

Jun 5, 2025

N/A

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

You learn a lot of new things that can help you utilize within and outside of the company

Cons

Long hours as their is no 2nd shift

Radial Response

1y

Thank you for sharing your positive experience with learning and development at Radial. We are passionate about fostering a culture of continuous growth and providing opportunities for our team members to enhance their skills. We also appreciate your feedback regarding long hours. We recognize the importance of work-life balance and aim to create an environment where employees feel supported and respected. Your feedback helps us identify areas where we need to improve.

4.0

Jun 4, 2025

Customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote can happen if you are there long enough.

Cons

Pay is not great but you can move up.

Radial Response

1y

Thank you for sharing your feedback. We're glad to hear you appreciated the flexibility of remote work. At Radial, we prioritize creating an environment where our team members can thrive both professionally and personally. Our employees well-being is very important to us, and we are dedicated to fostering a supportive culture that encourages balance and fulfillment. We also hear your concerns about compensation. We value the contributions of our team members and strive to provide competitive compensation that reflects their hard work. We regularly review our compensation practices to ensure they align with our values and support our employees' professional and personal growth. Additionally, we offer comprehensive benefits to support overall well-being.

2.0

May 30, 2025

Toxic and Worst Management

Engineer

Recommend

CEO approval

Business Outlook

Pros

Remote position and pay was brought up a bit

Cons

Toxic company Constant management changes New CEO every year Multiple layoffs Expected to work late and always respond to messages

Radial Response

1y

We appreciate your feedback on the direction of the company and are committed to fostering a stable and supportive work environment where contributions are valued. Your feedback is meaningful in helping us address these challenges.

Viewing 22 - 24 of 760 Reviews

Jobs at Radial

Employee Relations Investigator

Carrier Solutions TMS Analyst

Radial

Radial reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

N/A

Customer service rep

Toxic and Worst Management

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