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      Radial

      Engaged Employer

      Radial reviews

      3.3

      42% would recommend to a friend

      (760 total reviews)
      avatar

      Tom Schmitt

      70% approve of CEO

      31% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Senior management

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      Radial has an employee rating of 3.3 out of 5 stars, based on 760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Radial employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      760 reviews
      5.0
      Mar 9, 2022

      Great experience!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, PTO, people, managers and they are willing to train you not lecture you.

      Cons

      Some under time when it’s not busy, you may get sent home early. Mandatory OT on occasion. Pay is low but PTO and OT makes up for some of this.

      3.0
      Mar 7, 2022

      Middling job

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors in my direct location were usually very helpful, knowledgeable, and willing to share that knowledge freely in order to make the consultants better at their job and better at assisting other agents down the line.

      Cons

      The supervisors not in my location (the main hub is in a different state) were very micro-managing of the consultants, specialists, and even supervisors in our location. There was a very big "culture war" between the two sites that spread disharmony amongst the peers as well.

      Viewing 286 - 288 of 760 Reviews
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      Glassdoor has 841 Radial reviews submitted anonymously by Radial employees. Read employee reviews and ratings on Glassdoor to decide if Radial is right for you.