We are a company of 70 employees and our huge growth has forced us to scale. Naturally, the processes are not always perfect. We sell very complex software systems and solutions that support our customers in many ways. Our customers are our priority and at times work may be especially long and difficult and may require extensive travel and late nights. We owe our customers everything and will continue to give them our best solutions. Through our 24/7 automated support service, RailComm’s customers know they will immediately get the support they need from a qualified engineer. Because our support system requires additional work time, both local and non-local for some of our employees, we provide additional premium pay to all of our Project/Application Engineers for any on-call time they work.
We aren’t perfect by any means, but we do our best. The metrics aren’t biased and neither are the myriad of awards we’ve won! LinkIn with me or call and I’ll be happy to tell you more about RailComm!