Does Railbookers Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Railbookers Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Railbookers Group. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Railbookers Group?

82% of Railbookers Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Railbookers Group 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Railbookers Group?

Account Executive (24) , Travel Consultant (17) , Sales Associate (9) , Marketing (6) , Senior Account Executive (6) , Vacation Consultant (6) , Sales (4) , Customer Service Representative (3) , Inside Sales Representative (3) , Assistant Manager (2) , Business Development Executive (2) , Controller (2) , Financial Analyst (2) , Guest Experience Specialist (2) , Guest Relations (2)

What are the pros of working at Railbookers Group according to real employee reviews?

"Every department is able to work from home so there is just as much opportunity to succeed and advance with the company, but also a really good work/life balance being based out of home." ((in 13 reviews)); "They provided good training for the tasks I was expected to do." ((in 10 reviews)); "There are nice people there as consultants who would like to do the right thing." ((in 9 reviews)); "The team is passionate, supportive, and genuinely enjoys what they do." ((in 8 reviews)); "Career Growth Opportunities – Clear pathways for advancement and opportunities to learn new skills." ((in 5 reviews))

What are the cons of working at Railbookers Group according to real employee reviews?

"Management is poor." ((in 14 reviews)); "Low pay and micro management everywhere" ((in 9 reviews)); "The following day, my direct manager had a meeting with me to discuss my concerns." ((in 7 reviews)); "There is also a "boys club" vibe among upper management, which is sadly accepted by most employees and is talked about from senior hires to new hires." ((in 7 reviews)); "You are paid extremely low commissions" ((in 7 reviews))

What are employees saying about Railbookers Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Railbookers Group layoffs and their outlook for job security at Railbookers Group in 2026.

What are the top reviewed Railbookers Group locations?

Beverly , Laguna Hills , Boston , Chicago , California City , Lake Forest , Los Angeles , Greenville , Salt Lake City , New York , Detroit , Michigan Center , Jacksonville , Mineral Wells , Indianapolis , Anaheim , Irvine , Laguna Niguel , Orange , Tustin , Riverside , Fairfield , Hershey , Kissimmee , Orlando , Belton , Charleston , Spartanburg , Atlanta , Augusta

Railbookers Group reviews

4.2

82% would recommend to a friend

(220 total reviews)

Frank Marini

84% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

220 reviews

5.0

Jun 24, 2025

Amazing Benefits - Remote, Familiarization trips, Work Away from Primary Location

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Fully remote company that allows you to work away from primary location. Management that listen to you and good job opportunities.

Cons

Nothing worth mentioning, No company is perfect, but Railbookers is always improving and changing things for the benefit of the company, customers and employees.

Railbookers Group Response

12mo

Thank you for your review! We’re thrilled to hear that you appreciate our benefits, especially the fully paid familiarization trips that allow you to explore new places. We’re also glad to know that you value the work-away-from-primary-location benefit, which allows you to visit family and friends in other states or countries without using PTO. Being a fully remote company is another great advantage we’re proud to offer. It’s great to hear that you feel supported by management and recognize our commitment to continuous improvement. Thank you for being a part of Railbookers Group! Best Regards, Ja’ Net McGhee Employee Engagement Manager

3.0

Mar 29, 2025

Just don't

Account executive

Recommend

CEO approval

Business Outlook

Pros

Remote work, compensation is adequate

Cons

Poor benefits, no work life balance, no opportunity to move up, under qualified management

Railbookers Group Response

1y

Thank you for your review! I’m glad to hear that you’re enjoying the fully remote role. When hiring staff, our aim is to build a high-performing, well-rounded team made up of individuals who are driven, adaptable, and customer-focused—regardless of whether their journey started in travel or another fast-paced, result-driven industry. We believe this blend of experience brings fresh perspectives and strong performance that ultimately benefits both our team and our customers. I’d love to discuss your concerns about benefits, work-life balance, and career advancement. Please feel free to reach out to me or anyone in our HR Department at 949-876-6747 or HR@railbookers.com to chat further. Always know that we appreciate you! Thank you! Ja' Net McGhee Employee Engagement Manager

1.0

Feb 12, 2025

Don’t even think about it

Account executive

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only thing I can say.

Cons

Unrealistic targets to hit, management is non existent. Zero support only focused on hitting targets, when they give you a system to work with that don’t work.

Railbookers Group Response

1y

Thank you for sharing your feedback. We value all perspectives from our team members, and I’m sorry to hear that your experience at Railbookers did not meet your expectations. It is our goal to provide a supportive environment where all employees can succeed. We’re glad to hear that you appreciated the work-from-home flexibility. To address concerns about support, we offer a comprehensive training and development plan for all Account Executives, which includes live coaching and call support to help build confidence and expertise. Our management team is dedicated to providing personalized one-on-one coaching and regular three-to-one sessions to assist with any areas where further support is needed. We encourage our team to reach out anytime they need assistance, whether it’s closing a booking or overcoming an objection. We take your comments seriously and are committed to continuously improving our processes. If you're open to it, we would love to discuss your experience further. Please feel free to contact me or anyone in our HR department at 949-876-6747 or at hr@railbookers.com. Thank you! Ja' Net McGhee Employee Engagement Manager

Viewing 202 - 204 of 220 Reviews

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