Rakuten Advertising reviews

Uneven workload distribution between teams, poor leadership from management, and a toxic, gossip-heavy office culture with noticeable favoritism and monitoring of office attendance.

Decision-making can sometimes feel influenced by internal politics or perceived favouritism rather than clear performance or business priorities, which slows execution. High-performing and experienced team members have been let go under cost-cutting initiatives, yet other spending does not always appear equally optimised, creating morale and retention concerns. Technology and internal tools feel dated with minimal meaningful upgrades over the years, despite frequent messaging around AI and innovation, making it harder to stay competitive and efficient. Communication and transparency from leadership could also be stronger.