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      Rakuten Kobo

      Part of Rakuten

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      Rakuten Kobo reviews

      4.2

      83% would recommend to a friend

      (261 total reviews)
      avatar

      Michael Tamblyn

      88% approve of CEO

      82% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Career opportunities

      3.7

      Compensation and benefits

      Rakuten Kobo has an employee rating of 4.2 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rakuten Kobo employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      261 reviews
      1.0
      Apr 26, 2019

      Bro Culture, Toxic Csuite

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks Dog-friendly Free tea Free coffee Plenty of fridge space for your lunch

      Cons

      Total bro culture at the management level; everyone gossips about everyone else (it's just like high school); management is terrible and self-serving; tons of unprofessional behaviour

      avatar
      Rakuten Kobo Response
      6y
      Thank you for taking the time to write your review. This year we invested a lot of time and resources to train our leaders, from junior level to executive, to enhance their leadership capabilities, and we are committed to continuing to coach and provide future training opportunities. We wish you all the best in your future endeavours.
      1.0
      Mar 14, 2022

      There’s so many positions for a reason

      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse team, good opportunity to develop skillset, benefits are decent

      Cons

      Kobo is going up in flames. Mass exodus across all departments. Employees are underpaid, unhappy, undervalued and working for an evil corporation. There’s gossip of inappropriate behaviour from management, favouritism, employee manipulation and lack of accountability from management. Feedback is brought forward however no changes are made. There’s always phoney excises made from higher management to fool employees. From uncompetitive pay to work life balance or lack of support - the list goes on.

      avatar
      Rakuten Kobo Response
      3y
      We are sorry to hear about your experience during your time with us. We value employee feedback and apply suggestions to support our employee and business objectives. We continue to emphasize the importance of respect and dignity at Rakuten Kobo through trainings and all-staff Town Hall meetings. Psychological safety and professionalism are top-of-mind at Rakuten Kobo. Thank you for taking the time to leave your review and we wish you the best of luck in your future endeavours.
      Viewing 16 - 18 of 261 Reviews
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      ReviewsRakuten Kobo reviews

      Glassdoor has 328 Rakuten Kobo reviews submitted anonymously by Rakuten Kobo employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten Kobo is right for you.