Ramp reviews

Not a true CSM role, your experience as a “CSM” is more like a short-term sales role to get customers to spend on their ramp cards as quickly as possible. Also frequent silent “layoffs”. They will “lay off” employees and not give any explanation for it, just to go around and tell the teams it was performance related in order to drive fear. No warning, no feedback. A lot of the managers have zero leadership experience and it shows. A common theme was not receiving any feedback, so obviously these quiet layoffs were anxiety inducing.

This company promotes its “family-oriented” culture, but you have to fit their mold. The time off policy is a joke. Instead of having a set amount of sick time, they have scheduled and unscheduled PTO. You’re in trouble if you’re sick too many times or need too many personal days off.