Randstad US Customer Service Representative CSR reviews

3.3

56% would recommend to a friend

(17 total reviews)

Marc-Etienne Julien

100% approve of CEO

58% positive business outlook

Customer Service Representative (CSR) employees have rated Randstad US with 3.3 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Randstad US is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

17 reviews
1.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

none, can't think of any reason to want to stay with this company

Cons

a white collar sweat shop. management would hound you with time reminders for every second of your shift yet when i needed to reach out for support, i heard crickets. minimum wage.

avatar
Randstad US Response
1y
We’re truly sorry to hear that you had such a negative experience. This isn’t the environment we aim to create, and your feedback is concerning. We’d appreciate the opportunity to learn more about your experience and work on addressing these issues. Please reach out to our employee relations team or share more details through our quarterly Peakon survey.
1.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, training provided.

Cons

High turnover rate, bad communication, sketchy rules for some customers and not others, poor management.

avatar
Randstad US Response
1y
We are sorry to hear you had a less than ideal experience with Randstad. We do follow our customer's guidelines for the positions we place with them. Every customer is different. Please contact your Randstad representative and give us another chance.
4.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool managers, informative training, weekly pay.

Cons

Strict about time off during “business critical” days. Placed on a final for 6 months and could be released at any time if you miss or are late on business critical day no matter the reason. Pay isn’t great compared to the duties expected. No holiday pay. Have to work Saturdays if you want an early shift through the week.

Viewing 4 - 6 of 17 Reviews

Glassdoor has 6,364 Randstad US reviews submitted anonymously by Randstad US employees. Read employee reviews and ratings on Glassdoor to decide if Randstad US is right for you.