Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 30 reviews)); "The benefits are good if you’re there long enough" ((in 30 reviews)); "Great training" ((in 15 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Good supervisors." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Poor management" ((in 9 reviews)); "Blatant favoritism and double standards" ((in 7 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Ratings by demographic groups

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Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Jun 20, 2025

Great company with lots of perks

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Overall a great company that takes care of you. Training is kind of long but after that you’re on your own pretty much. Supervisors and trainers are always available to help you out tho.

Cons

Can’t work from home, odd hours. No part time available

3.0

Jun 10, 2025

Nice place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice place to work. Managers and sups really invested in you

Cons

Small company so it's hard to move up. Allot of people been in starter positions 5-6 yrs

4.0

Apr 18, 2025

Comfortable work environment

Training specialist

Recommend

CEO approval

Business Outlook

Pros

Nice facility. Comfortable team environment.

Cons

A bit unstructured and unorganized.

Viewing 28 - 30 of 271 Reviews

Jobs at Rapid Response Monitoring

Fall Accounting Intern

Fall Accounting Internship

Learning and Development Trainee - $24/hr

Audio Alarm Technology Specialist (Corona, CA)

Real Time Analyst (WFM)

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Great company with lots of perks

Nice place

Comfortable work environment

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