Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

65% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"The benefits are good if you’re there long enough" ((in 31 reviews)); "pay is good and offer overtime" ((in 30 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 13 reviews)); "There are also a lot of pretty great people that work at the company." ((in 11 reviews)); "Growing company with great management." ((in 11 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.6

65% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

65% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Rapid Response Monitoring has an employee rating of 3.6 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Jun 26, 2025

Good for full time and part time

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Pay for extra time and shift are flexible

Cons

Some time they give less salary

5.0

Jun 20, 2025

Great company with lots of perks

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Overall a great company that takes care of you. Training is kind of long but after that you’re on your own pretty much. Supervisors and trainers are always available to help you out tho.

Cons

Can’t work from home, odd hours. No part time available

3.0

Jun 10, 2025

Nice place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice place to work. Managers and sups really invested in you

Cons

Small company so it's hard to move up. Allot of people been in starter positions 5-6 yrs

Viewing 193 - 195 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Fall Accounting Intern

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Learning and Development Trainee - $24/hr

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Good for full time and part time

Great company with lots of perks

Nice place

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