ReSource Pro Service Manager reviews

2.0

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(1 total review)
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Dan Epstein

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1 review
2.0
Aug 15, 2025
Recommend
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Pros

Most (emphasis added) coworkers were good people who tried to do the right thing for clients. Annual meeting and client summit were informative and enjoyable

Cons

-Insane hours -Backstabbing was highly encouraged. Instead of peer-to-peer discussions, employees were incentivized to report any issue to the manager of the coworker with whom they did not agree. This created an atmosphere of mistrust and defensiveness instead of collaboration. -Unattainable goals: every employee at this level was given the same sales goal regardless of what their assigned book of clients was comprised of. Some people had "cash cow" accounts and would make their sales numbers without doing any work whatsoever. Others were given client books which had no upside and yet they had the same sales goal. -Annual performance reviews were a joke: the evaluation had criteria of "Does not meet", "partially meets", "mostly meets", "meets" and "exceeds". A person could hit 99% of their sales goal and was automatically assigned "Does not meet". Yeah, that's fair. NOPE!

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ReSource Pro Response
4mo
Thank you for taking the time to share your feedback. Your insights are incredibly valuable to us, and we would greatly appreciate the opportunity to learn more. If you’re open to sharing additional details, please reach out to us at USCareers@resourcepro.com. Your perspective will be helpful as we continuously strive to enhance the employee experience. Thank you again for your time and the contributions you made during your time with us.

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