RealPage reviews

3.6

64% would recommend to a friend

(2,632 total reviews)
avatar

Dirk Wakeham

85% approve of CEO

58% positive business outlook

RealPage has an employee rating of 3.6 out of 5 stars, based on 2,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RealPage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
May 27, 2014

Mixed review

Recommend
CEO approval
Business Outlook

Pros

Solid pay, good working environment. The company offers a good product. It has industry wide name recognition. Despite the Cons below, this can be a good company to work for, they have a lot of different departments each trying to satisfy a niche in the apartment industry, so if you work there and don't like your particular department make a lateral move; like any place they have good and bad managers.

Cons

Sales team members are not treated evenly. Some sales teams are run very well, but others made no sense. Some reps getting multiple territories with so much business they could not handle the load, while other reps on the same team struggled with a bone dry territory. Intense focus on certain markets and territories and sales clicks. If a client is in a less desirable market they can expect little customer support. Too much focus on the sale and not enough on the service. Disorganized management. Too many shifts in directions. At times felt very unappreciated.

2.0
May 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great customers, started out as a great product with a young dedicated team of leaders and bright hope for the future.

Cons

As PW moved towards being acquired (of course, employees knew nothing of this), the environment changed drastically, as is the case with any company in that position. What really stood out is their lack of respect for what I'd call their "bread and butter" customers. The ones who were not huge unit counts but reflected the majority of the business. In support, we were told that, in essence, they were at the bottom of the food chain. Larger customers, on the other hand, were treated as royalty (depending on unit count and influence). Almost weekly, they would release features at their request with minimal QA, often resulting in a disruptionwithin in the entire (web based) program, or alter a feature enough that it became useless to smaller customers. Updates were in bulk and almost never went smoothly, sometimes resulting is days of downtime and very angry customers to deal with. If you are an advocate of superior customer service, this is NOT the place for you.

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