Is Redbox a good company to work for as a Field Support Representative I?

Field Support Representative I professionals working at Redbox have rated their employer with 3.5 out of 5 stars in 51 Glassdoor reviews. This is an average score with the overall rating of Redbox employees being 3.5 out of 5 stars. Search open Field Support Representative I Jobs at Redbox now and start preparing for your job interview by browsing frequently asked Field Support Representative I interview questions at Redbox .

Does Redbox pay Field Support Representative I employees well?

Field Support Representative I professionals rate their compensation and benefits at Redbox with 3.2 out of 5 stars based on 51 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Field Support Representative I salaries at Redbox.

How happy are Field Support Representative I professionals working at Redbox?

39% of Field Support Representative I employees at Redbox would recommend their employer to a friend. This rating has increased by 41% in the past 12 months. Field Support Representative I professionals have also rated Redbox with a 3.8 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Redbox?

FSR1 (35) , Field Service Technician (31) , Regional Operations Supervisor (19) , Field Service Representative (17) , Field Service Representative I (17) , Merchandiser (16) , Field Support Representative I (12) , Fsr2 (11) , Manager (10) , Field Support Representative (8) , Regional Manager (8) , FST (7) , FSR2 - Field Service Representative (6) , Field Service Representative II (6) , Machine Support (6)

What are the pros of working at Redbox according to real employee reviews?

"Good benefits and all remote work" ((in 62 reviews)); "Great people and bosses to help lear ur role" ((in 33 reviews)); "They offered me good pay" ((in 20 reviews)); "good work life balance" ((in 14 reviews)); "Flexible schedule (sometimes)" ((in 13 reviews))

What are the cons of working at Redbox according to real employee reviews?

"Crappy upper management." ((in 20 reviews)); "Hours cut, lack of employee support, management who does not listen or backs up only management." ((in 20 reviews)); "Bad upper management and leadership." ((in 11 reviews)); "Managers and higher" ((in 10 reviews)); "Supervisors are a mixed bag; some are great and others are outright bullies." ((in 6 reviews))

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Redbox

Redbox Field Support Representative I reviews

3.5

39% would recommend to a friend

(51 total reviews)

Galen Smith

33% approve of CEO

24% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.3

Culture & values

3.3

Senior management

3.2

Compensation and benefits

2.9

Career opportunities

Field Support Representative I employees have rated Redbox with 3.5 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Field Support Representative I professionals have a good working experience there. Redbox is rated in line with the average (within 1 standard deviation) by Field Support Representative I professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

51 reviews

5.0

Oct 28, 2025

Best Job Ever

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Make your own hours, unlimited movie watch, company car, gas card, issued tools, job training excellent, & coworkers were amazing.

Cons

Working in cold weather, rude customers over movies, traffic, and went bankrupt & closed.

5.0

May 30, 2025

Was an amazing company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Was an amazing company to work for yearly we would go to Chicago for training refresher just like the inistal hiring process company car was great best time of my life here sadly it's bankrupt

Cons

Certain management being micro managing at time

1.0

May 28, 2025

Out of Business

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Was a good job at one time.

Cons

Corporate let a snake oil salesman take the company down, employees on the hook for thousands of dollars in health insurance claims due to the CEO putting as much money as he could in his pocket and neglecting to pay health premiums. Shameful

Viewing 1 - 3 of 51 Reviews

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Redbox Field Support Representative I reviews

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