The "Culture" is more like a cult. Everything is the "Reece Way". The constant praise they deliver to themselves and encourage others to praise the "Group" via an internal facebook page is rather cringe worthy.
Goalposts changing at a minimum quarterly and then change again midway through a quarter depending on how the Marketing team have delivered the awfully scripted messages from upper management. These constant changes are praised as the "Group" being adaptable and changing to meet the market rather than what is really is, scrambling to fix mistakes and not understanding your own "SBU's"
Lots and lots of hidden costs put onto branches and when they are not hidden they are leveled unfairly to better benefit the plubming stores. When you question about the charges at best you can get answers such as "We will look into it" or "you should be happy you even get to see these, we never showed anything to managers before" or possibly "We need to do what we can to support the group and these costs do that" at worst you will be ignored or told that you are being disruptive.
Expect zero work life balance with an expected minimum 99 hour fortnight including Saturdays.
Extremly high turnover of staff is expected and once during a large managers meeting it was praised by uppermanagement that a branch manager was turning his staff over every 4 months. The turnover of staff is due to the fact that the hiring process is based on personality rather than ability "we find people that fit our Culture and will teach the rest". This generally means you are turning over casual staff who have no knowledge of any trade what so ever and then run them into the ground and expecting the "Team Players" to rise up and everyone else were just those that "were not the right fit"
