Is Refloor a good company to work for?

Refloor has an overall rating of 4.7 out of 5, based on over 158 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 88% of employees would recommend working at Refloor to a friend and 88% have a positive outlook for the business. The best reviews about Refloor have been left by employees working as Project Coordinator , Flooring Installer and Installation Coordinator .

Does Refloor pay their employees well?

According to anonymously submitted Glassdoor reviews, Refloor employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Refloor. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Refloor?

88% of Refloor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Refloor 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Refloor?

Sales Representative (17) , Installation Coordinator (14) , Project Coordinator (14) , Flooring Installer (12) , Design Consultant (8) , Sales Manager (8) , General Office Worker (7) , Administrative (6) , Sales Associate (5) , Call Center Agent (4) , Lead Coordinator (4) , Sales (4) , Assistant General Manager (2) , Call Center Representative (2) , Customer Service Representative (CSR) (2)

What are the pros of working at Refloor according to real employee reviews?

"Leadership is supportive and approachable." ((in 9 reviews)); "Good management" ((in 8 reviews)); "Good pay" ((in 6 reviews)); "Positive and collaborative work environment." ((in 6 reviews)); "Great people, professionals that are easy to work with." ((in 6 reviews))

What are the top reviewed Refloor locations?

Troy , Michigan Center , Detroit , Southfield , Toledo , Tampa , Grand Rapids , Saint Louis , Milwaukee , Nashville , Indianapolis , Maumee , Pittsburgh , Greenville , Maryland Heights , Maspeth , Louisville , Charlotte , Raleigh , Cincinnati , Cleveland , Ohio City , Los Angeles , Las Vegas , Orlando , Farmington Hills , Kentwood , Valley View , Florida City

Refloor reviews

4.7

88% would recommend to a friend

(31 total reviews)

Brian Elias

92% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.5

Work/Life balance

4.5

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 8, 2026

Corporate BS - FL is a Right to Work State, Not a Right to Pay State

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They have semesters in place and procedures to follow, but no role play or training support and it was all virtual training... with old school sales tactics thread with AI Internet Leads

Cons

Refloor is a large national flooring company with strong marketing, so field sales reps do get a lot of leads. However, the company operates with what they openly call “ABH – Always Be Hiring,” which reflects the extremely high turnover. The role felt like a revolving door with heavy corporate pressure on sales numbers. Coming from years in the construction contracting world, i was shocked being forced to sign a non-compete agreement tied to the position that anyone considering the role should review carefully. Unfortunately, I was also left with wages that were never paid after my time there, which was very disappointing! The company has strong brand recognition, but in my experience the focus was far more on constant hiring than on supporting or retaining employees.

Refloor Response

4mo

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Refloor has grown quickly in recent years, and with that growth we continue to invest heavily in improving training, systems, and support for our teams. Our goal is to give sales professionals the structure, marketing support, and opportunities they need to succeed while helping homeowners make informed decisions about their flooring projects. Like many performance-based sales roles in the home improvement industry, this position can be demanding and isn’t the right fit for everyone. However, many of our sales professionals have built successful careers with Refloor, with several team members earning strong incomes and growing with the company over time. We also take concerns about compensation very seriously. Refloor is committed to paying all teammates accurately and in accordance with applicable laws. Anyone who believes there is an outstanding payroll issue is encouraged to contact our HR team so it can be reviewed and resolved. We appreciate the feedback regarding training as well. As we continue expanding into new markets, improving onboarding and coaching for our teams remains a priority. We wish you the best in your future opportunities and appreciate the time you spent with Refloor.

1.0

Feb 10, 2026

Scammy and boarderline unethical

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Pff you wish, there are none.

Cons

Low pay, but they act like you can make a lot there. Dishonest sales tactics where they pretend to give you different discounts until the customer finally gets to a reasonable price. Why do you think they changed their logo and color scheme.

Refloor Response

4mo

We changed the logo three years ago and have not had an office in Southfield in several years either. This does not appear to be a review of any recent company operations.

5.0

Feb 4, 2026

Great culture, strong leadership and real earning potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

• Strong earning potential for motivated performers • Clear training program and sales system that actually works • Supportive leadership team that is accessible and invested in development • Fast paced, high energy environment that keeps you sharp • Clear expectations and performance standards • Opportunities to grow into leadership roles • Team oriented culture with healthy competition • Company is growing, which creates more opportunity

Cons

• Performance driven environment means you are held to a high standard • Schedule can include evenings and some weekends • Sales process is structured, which may take time to get comfortable with • Fast pace may not be for everyone

Refloor Response

1mo

Thank you for sharing your perspective after several years with Refloor. It's rewarding to hear that the training, leadership, growth opportunities, and team culture have contributed to a positive experience. We strive to create an environment where employees have the tools, support, and clear expectations needed to succeed while also providing opportunities to grow their careers as the company continues to expand. We also appreciate your balanced feedback regarding the pace and performance expectations. Refloor is a results-driven environment, and we recognize that the high standards, structured processes, and fast pace may not be the right fit for everyone. At the same time, we believe those elements help create opportunities for employees who are motivated to develop their skills and advance within the organization. We appreciate you taking the time to provide such thoughtful feedback.

Viewing 7 - 9 of 31 Reviews

Jobs at Refloor

Customer Service Representative (CSR)

Refloor

Refloor reviews

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Corporate BS - FL is a Right to Work State, Not a Right to Pay State

Scammy and boarderline unethical

Great culture, strong leadership and real earning potential

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