Pros
- Company truly cares for its employees
- Culture is very diverse and inclusive, employees are empowered to bring their full selves to work
- Company values are deeply rooted in all aspects of your work and serve as an incredibly useful guide to succeed
- Management is transparent and honest, and they do an excellent job of sharing information across the company
- Culture is highly feedback-driven, managers take feedback seriously and promote an atmosphere where employees can share feedback openly
- Excellent benefits package
- No dress code
- Happy hours every Friday
- Company-wide “all hands” meetings every month
- Building is in a great downtown location close to public transit and offers a lot of amenities such as fitness center, rooftop lounge/meeting space with outdoor patio, and various restaurants and shops in the building lobby
- Offices are well designed with adjustable standing desks and an open atmosphere (managers and directors share an open floor plan with employees) and have a lot of great amenities including free beverages, café with an arcade, comfortable meeting spaces, and a mediation/napping space
- Employees have access to great tools and technology
- Highly flexible work schedules and ability to work remotely whenever needed
- Various clubs/committees and volunteer opportunities throughout the city
Cons
- Due to the nature of their work, the customer service/technical support team cannot share some of the flexibility that other teams have.
- Annual reviews for support team members are mostly based on metrics that may not accurately reflect the employees’ success in their role.
