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Relias

Relias Customer Service Manager (CSM) reviews

3.8

Be the first to recommend this company

(3 total reviews)

Kay Krafft

Not enough data to show CEO approval

Ratings by category

4.1

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

2.0

Diversity & inclusion

1.9

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3 reviews

4.0

Oct 29, 2025

Relias!!!

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great work life balance is attainable!

Cons

Compensation is below industry standards.

2.0

Sep 2, 2023

SMH!!!

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Coworkers and work life balance

Cons

Below market compensation and bonus philosophy! New hybrid policy is completely ridicules.

2.0

Jul 26, 2023

Change is not always good

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

People and work life balance

Cons

Out of touch senior management, below market compensation, 3% cost of living adjustment cross the board for all employees

Related searches: Relias Customer Service Manager (CSM) jobs | Relias Customer Service Manager (CSM) salaries | Relias benefits | Relias interviews

Relias reviews Relias Customer Service Manager (CSM) reviews