Renaissance Learning reviews

Upper Management doesn't have clear procedures published on what a "successful" year for a CSM looks like, so its hard to maximize a bonus, since there is no established criteria. Reactive vs proactive in giving staff the tools to succeed.

- Leadership views sales as purely a practice of volume. More calls, more sales. They turned Account Managers into SDRs essentially. - The pay is low, at best. A search of LinkedIn or Google tells you that you are making a minimum of 20% less than everyone else in the industry. This used to be OK, because the culture and the other benefits were so good. That is no longer the case. - DEI. DEI by itself is really positive and something they needed to focus on. DEI at the expense of everything else is a poor strategy. One would think there could be a balance between Unconscious Bias training and skill-building training, but it felt like the company was over-correcting for years of ignorance. - Values are a one-way street. Trust Each Other actually means Trust Upper Management. If you express concern it is met with a lot of things, but Trust isn't typically one of them.