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      Renaissance Learning

      Engaged Employer

      Renaissance Learning Customer Success Manager (CSM) reviews

      3.6

      90% would recommend to a friend

      (12 total reviews)
      avatar

      Chris Bauleke

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Diversity & inclusion

      3.6

      Senior management

      3.1

      Compensation and benefits

      2.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      3.0
      Jul 10, 2023

      Potential

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people at company are great!

      Cons

      Acquisitions and transitions are rocky

      avatar
      Renaissance Learning Response
      3y
      Thanks for the review! We appreciate the feedback and recognize that it can be challenging to employees when integrating an acquired company. We encourage you to reach out to your leader to discuss ways to ease any transitions you may be experiencing.
      4.0
      Apr 11, 2023

      Great Company - unclear processes

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture & message. Pay is comparable. Great for someone who is self-directed

      Cons

      Upper Management doesn't have clear procedures published on what a "successful" year for a CSM looks like, so its hard to maximize a bonus, since there is no established criteria. Reactive vs proactive in giving staff the tools to succeed.

      5.0
      Mar 13, 2023

      Great Place to Work

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and leadership engagement.

      Cons

      None to share at this time!

      avatar
      Renaissance Learning Response
      3y
      Thanks so much for writing us a review - we appreciate it!
      Viewing 10 - 12 of 12 Reviews
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      Renaissance Learning reviewsRenaissance Learning Customer Success Manager (CSM) reviews

      Glassdoor has 593 Renaissance Learning reviews submitted anonymously by Renaissance Learning employees. Read employee reviews and ratings on Glassdoor to decide if Renaissance Learning is right for you.