Reply reviews

3.8

83% would recommend to a friend

(1,045 total reviews)
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Tatiana Rizzante

90% approve of CEO

59% positive business outlook

Reply has an employee rating of 3.8 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reply employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 10, 2025

A Masterclass in Mismanagement and Mediocrity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance and the staff are nice.

Cons

Working at Reply is an exercise in frustration and disillusionment. The upper management – particularly the executives – are embarrassingly awkward, devoid of charisma, and staggeringly arrogant. There is no discernible vision or strategy, just top-down directives handed out for company top management to follow blindly. The managers themselves are, in many cases, competent and well-intentioned, but they are routinely disregarded and undermined by an executive layer that refuses to listen or evolve. The result is a culture where talented people are systematically ignored until they inevitably leave. Reply has a serious retention problem, and it’s not hard to see why – the best staff get tired of the politics, the inertia, and the sheer unwillingness of leadership to make necessary changes. If you are not particularly ambitious or simply want an easy ride, you might find Reply an acceptable place to work. But if you are driven, talented, or have aspirations for a meaningful career, avoid Reply at all costs. It is a toxic environment that will drain your motivation and stall your professional growth. Joining this company is, quite frankly, career suicide.

1.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

some of the projects are fun, and like everywhere there very intelligence people that you work with

Cons

The way Reply operates is by having smaller companies within a larger organization compete against one another, with minimal collaboration or knowledge sharing. There is a severe lack of work-life balance, with an unspoken expectation to work beyond contracted hours—including weekends—not as an occasional request, but as a regular demand. Management often resorts to intimidation and threats of job loss to push employees into delivering unrealistic goals and projects. There is a noticeable pattern of partners frequently altering client requirements without involving the client, seemingly to drive up costs. The company’s primary strength appears to be selling unrealistic dreams—often presenting basic tools, like a glorified ChatGPT, as sophisticated AI assistants. Many in management, including engineering managers, contributed little to no value, often clock-watching and lacking the technical expertise needed to support their teams effectively.

1.0
Aug 2, 2024

Terrible management

Recommend
CEO approval
Business Outlook

Pros

Good bonus at this company

Cons

- Terrible management, you’ll be penalised for not being able to work after hours - your Job progress doesn’t matter, if management doesn’t like you -Race plays a big part on how you get treated in this company -promotion will depend on management discretion, not numbers or skillset - I wouldn’t recommend this place, not really inclusive and diverse.

Viewing 73 - 75 of 1,045 Reviews

Glassdoor has 3,775 Reply reviews submitted anonymously by Reply employees. Read employee reviews and ratings on Glassdoor to decide if Reply is right for you.