Reply reviews

3.8

83% would recommend to a friend

(1,045 total reviews)
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Tatiana Rizzante

90% approve of CEO

58% positive business outlook

Reply has an employee rating of 3.8 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reply employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Really brilliant people and great clients

Cons

It’s taken me three months to write this review because the experience at Sprint genuinely shook me. I’ve worked with multiple organisations across different sectors for almost a decade. Nowhere has left me feeling so drained, disrespected and disposable. The culture encourages silence. People are punished for trying. Feedback is treated like betrayal. Those who leave are written off or spoken about behind closed doors. For a place that talks so much about feedback and learning, almost none of it lands. There are regular feedback sessions, but they are purely performative or tick box exercises and you’re never truly heard. You quickly realise you can’t challenge anything without suffering the consequences almost immediately. Most people walk on eggshells. Any attempt to push for something meaningful or different is shut down if leadership doesn’t immediately get it. In one case, I was supporting a business unit with a reporting platform that required technical integration. After seeking guidance from the technology lead, I introduced a readiness checklist to ensure future asks were better scoped and less reactive. Instead, I was criticised by my delivery manager for taking initiative that impacted “his bottom line.” It became clear that internal politics often took priority over doing what was best for the client. That was the moment I realised they didn’t care about doing what’s right for the client. They cared about protecting their own internal metrics, even if it came at the client’s expense. That wasn’t just disappointing but it was the beginning of months of psychological exhaustion and bullying. Every time I tried to raise something to improve the work or the way we worked, it was met with defensiveness, silence or quiet pushback. I submitted my notice with the intention of serving it properly and ensuring a clean transition. Instead, I was removed from projects without any warning. I was told not to reach out to any stakeholders myself, including key stakeholders who respected my work and with whom I may work again in the future. I realised Sprint wasn’t interested in protecting my professional reputation. I’m writing this because no one should have to find out the hard way that the brand doesn’t match the reality. Transparency matters, especially when a company positions itself as people-first. If you’re thinking of joining, ask deeper questions. Speak to people who’ve left. Protect your peace.

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Reply Response
5mo
Thank you for your feedback; it is very useful for us to identify areas for improvement. We wish you all the best in your future endeavors.
1.0
Nov 6, 2025

Avoid

Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

I had a horrible experience working at one of the subcompanies of the Reply Group. Managers were condescending and bullied others frequently. Harassment is excused as tough love. My mental health suffered at the company and I didn't even obtain any qualifications that increased my employability. You will spend your time drafting slide decks and reports for managers that are meaningless, even if they promised you that this is a coding/ technical role. The time that I spent working for one of the subcompanies was a waste and I didn't learn anything of value. Managers will only have a few years of experience than you and are not qualified to lead a team or to mentor you. Most people who work there aren't qualified and use AI heavily to pretend they know what they are doing. The office is cramped and sometimes there weren't enough seats for all employees. They also fire or lay people off when there isn't enough work to do, which is frequent. I couldn't discourage you more from joining this company or even interviewing with them. A large proportion of employees come across as arrogant, condescending and pathetic. It's almost impressive how little value their projects add to clients workflows and systems.

1.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Team was collaborative. Learning curve is good.

Cons

They are just wasting people's time in interviews. They don't have actual budget to hire and sustain

Viewing 88 - 90 of 1,045 Reviews

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