Republic Services reviews

3.4

58% would recommend to a friend

(3,482 total reviews)
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Jon Vander Ark

73% approve of CEO

57% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Nov 7, 2013

Stressful, exhausting, misleading and discouraging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable industry - not as affected by the recession as others Challenging work environment Many counterparts for your position so there are a lot of resources to reach out to for advice, assistance and training and to vent to Decent amount of vacation time offered. Good learning experience and can always be used as a comparison whenever one feels bad about their post-Republic jobs. All they have to do is think about their days at Republic and they will automatically feel better about their post-Republic job, knowing that it could be worse, it could be like it was at Republic.

Cons

Very old, outdated and inefficient software systems and/or completely user unfriendly High turnaround - people are always either getting fired or laid off Because so many positions were eliminated, we all had to pick up the terminated employees responsibilitie, usually duties that were in no way related to what we were hired to do. The workload was already too much for tasks related to our job description, but then they piled on the extras so your main tasks suffered. We were often held responsible for department results like we were managers of them even though we weren't, there was no official title or position change, no manager compensation, etc. HUGE pay discrepancies between managers and subordinates. Little to no recognition for your hard work. Little to no training and roles are not clearly defined at all. Expect to be burnt out if you are a salaried employee. You will be putting in a minimum of 50 hours per week and that's on a good week. Good old boys club - major glass ceiling for female employees wanting to move up the corporate ladder. All they do is tell you how bad you're doing and do nothing to actually help make things better. Terrible culture. Work-life balance is thrown out the window-they don't care.

1.0
May 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent but not the better compared to other companies Flexible Schedule and it is hard to name any other pros.

Cons

Very poor commission and bonus structure. Unrealistc cold calling expectations and goals based off "on let's just pick a number". Outdated Sales Management Software. Company does not promote within. Low morale among employees. No incentive to keep you motivated. Not user friendly billling system with unlimited billing errors. Arrogant, condescending upper level management with no soft skill whom do not know how to lead employees. Disrespect to employees. Little to no communication in all Divisions- all Departments. Sales Managers that lack of selling skills, and afraid to get in the field and knock on some doors; when they do ride along with a rep. is to only to shadow the rep. providing no assistance and unable to make decisitions rigth in there in front of the customer. Takes an "act of congress" to get anything done, or resolve. Poor sales training. Hands on job almost immediately and additional training may take days, weeks to get, no one seem to have answers to your questions, but you're expected to bring in results from day one. Pressure from management to achieve un-realistic goals based of guessed numbers not allowing you to build customer relation, follow up, and concentrate in selling. Micro-managment. Unorganized processes Company overall lacks a sense of urgency to customer and or employees needs. No problem solving within timely manner. Highest market pricing, Company has a bad name among businesses in Houston area which makes it almost impossible to hit your goal not to say that if you add all that required from you- cold calling, lead generation, prospecting, phone blocking, appointments, daily data input, paperwork processing, etc., etc., etc. there is not enough time in the day/week to complete your tasks, much less, quality time to spend prospecting and build customer relation, not enough time fo follow up, and finally make the sell everyone is waiting for except the rep that sold it because after all the hard work, aches, the pay out does not justify all the stress, time, effort that you put into it. OVERALL this company is very CONSISTENT in lacking of communication; very poor processes that change day-to-day; being disrespectul, and careless about customers and employees; extremely poor leadership; micromanagement; I also want to make it clear, this comment represents everything that I've seem and experienced within this organization.

1.0
May 26, 2021

Just Don't

Recommend
CEO approval
Business Outlook

Pros

Free Coffee, vending machines on site, both floors

Cons

* Management "clicks" * Stats driven * Do not care about their employees * Rate increase for their customers... are automatic and company wants you to "sell that Corporate Greed" mentality. * If you provide True Customer Service, you have a target on your back.

Viewing 49 - 51 of 3,482 Reviews

Glassdoor has 3,573 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.