Republic Services reviews

3.4

57% would recommend to a friend

(3,486 total reviews)
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Jon Vander Ark

72% approve of CEO

56% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Some decent people at the local level, though turnover is high.

Cons

Job consisted of being yelled at by current customers due to Republic’s insanely high, limitless, and completely arbitrary rate hikes and having to explain their signed contracts less deceptively than the growth reps did. It turns out people don’t like being trapped in perpetually renewing contracts without being told.

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Republic Services Response
7y
Thank you for the feedback.
3.0
Oct 10, 2018

Not a great job

Recommend
CEO approval
Business Outlook

Pros

Good PTO and health insurance

Cons

This review is about the CSR position. It’s very emotionally draining. We had to deal with angry customers all day complaining about the confusing billing system/website, unexpected charges, drivers not doing their job properly, among other things. The training wasn’t the best.

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Republic Services Response
7y
Thank you for the feedback.
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The trainers were awesome.

Cons

My supervisor was not consistent! She rather take care of her agents that were with her for a while than her new agents. I was constantly placed on the back burner when it came to tenared agents.

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Republic Services Response
8y
Thank you for your feedback.
Viewing 58 - 60 of 3,486 Reviews

Glassdoor has 3,578 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.