Reputation Customer Success reviews

2.6

52% would recommend to a friend

(4 total reviews)
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Joe Burton

Not enough data to show CEO approval

Reviews by job title

4 reviews
1.0
Mar 9, 2021

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Monthly internet stipend Cool technology

Cons

Environment can be toxic Everyone is overworked and exhausted. Leadership is inept and arrogant No career path Platform constantly breaks, and clients have no trust in our products

4.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

There are still start-up perks

Cons

low on the career growth

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Reputation Response
5y
We appreciate your feedback and are glad that you are enjoying the office environment and culture in our Scottsdale office. With the introduction of our new applicant platform, Workable: as an employee you're able to view all open positions and apply directly there! Please reach out to our Talent team with any additional questions. Thank you!
1.0
Mar 13, 2019

One word - Titanic

Recommend
CEO approval
Business Outlook

Pros

Strong market presence, Great product vision, roadmap and value.

Cons

Brand new management from the C-suite down - Nepotism and cronyism at its worst with gangs forming in nearly every department with "new hires" vs "existing staff". Middle management heavy with a lot of new "VPs". Turn over is like I've never seen before. A lot of the key people who were responsible for the company's success have been pushed out the door and quickly replaced by former coworkers of the CEO. Reputation.com for a long time was a wonderful place to work, amazing culture, rewarding work, just overall a great place to be in but things have gone downhill over the last year in a big way. Incompetence in company direction is at an all time high.

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Reputation Response
7y
We appreciate the feedback that you have provided. We understand the frustration and challenges that comes with a new management team, however we are working together as the business continues to grow. We realize that there have been and probably will continue to be growing pains and we will strive to communicate better to our organization. Thank you again for relaying your concerns.
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