Is Residence Inn a good company to work for?

Residence Inn has an overall rating of 3.4 out of 5, based on over 468 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 39% of employees would recommend working at Residence Inn to a friend and 38% have a positive outlook for the business. The best reviews about Residence Inn have been left by employees working as Night Auditor , Front Desk Receptionist and Night Auditor/Front Desk Agent .

Does Residence Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Residence Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Residence Inn. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Residence Inn?

39% of Residence Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Residence Inn 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Residence Inn?

Front Desk Agent (74) , Front Desk Receptionist (37) , Night Auditor (26) , Housekeeper (22) , Night Auditor/Front Desk Agent (18) , Guest Service Agent (11) , Front Desk Associate (10) , Operations Manager (9) , Guest Service Representative (8) , Sales Coordinator (8) , Assistant General Manager (7) , Breakfast Attendant (7) , Front Desk (7) , Front Desk Supervisor (7) , General Manager (7)

What are the pros of working at Residence Inn according to real employee reviews?

"They have been so helpful and the benefits are great." ((in 23 reviews)); "Coworkers were great and are helpful" ((in 15 reviews)); "Great people to work with!" ((in 14 reviews)); "Nice work environment at nice hotel" ((in 11 reviews)); "Amazing team and management to work with." ((in 11 reviews))

What are the cons of working at Residence Inn according to real employee reviews?

"Low pay and dealing with guests can sometimes be a nightmare." ((in 38 reviews)); "Poor management, push to get memberships, deal with difficult guests for long periods of time" ((in 36 reviews)); "Long hours and lots of staffing challenges" ((in 8 reviews)); "Poor leadership" ((in 5 reviews)); "Growth opportunities." ((in 3 reviews))

What are the top reviewed Residence Inn locations?

Dallas , Orlando , Salt Lake City , Houston , San Diego , Jersey City , Chicago , Charlotte , Columbus , Manchester , Boulder , Seattle , Miami , Miami Beach , Greenville , Peoria , Saint Louis , New York , Flagstaff , Saginaw , Bozeman , Omaha , Albuquerque , Washington , Austin , Minneapolis , Fort Smith , South Bend , Garden Grove , Roseville

Residence Inn reviews

3.4

39% would recommend to a friend

(104 total reviews)

Jun Luna

43% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

104 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Apr 15, 2020

Great Place to Work!

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The benefits of this job were great. They offered discounts at any Marriott brand hotel and during the holiday season November-January, they significantly reduced the prices of hotel rooms.

Cons

There were times where there was low staff so it could be hectic at times.

1.0

Apr 8, 2020

I would had expected more!

Guest services manager

Recommend

CEO approval

Business Outlook

Pros

Great discounts at sister hotels.

Cons

Pay is minimum and work a lot of hrs. If your a franchise own operator is much worst.

2.0

Apr 8, 2020

Work here if you are ready to dedicate your life to the hotel.

Front office manager

Recommend

CEO approval

Business Outlook

Pros

-growth -potential for overtime -large company -hotel discounts

Cons

-toxic at all levels (mentally and physically) -overworked -low pay -not enough hours for non-management - guest reviews are more important than employees

Viewing 94 - 96 of 104 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Residence Inn

Public Area Attendant

Front Desk Clerk at the award winning Residence Inn Jacksonville Mayo Clinic Area $16/hour

Assistant Housekeeping Inspector

Hampton Inn Kalamazoo Airport General Manager

Residence Inn

Residence Inn reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great Place to Work!

I would had expected more!

Work here if you are ready to dedicate your life to the hotel.

Top companies for "Compensation and Benefits" near you

Jobs at Residence Inn