Is Residence Inn a good company to work for?

Residence Inn has an overall rating of 3.4 out of 5, based on over 468 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 39% of employees would recommend working at Residence Inn to a friend and 38% have a positive outlook for the business. The best reviews about Residence Inn have been left by employees working as Night Auditor , Front Desk Receptionist and Night Auditor/Front Desk Agent .

Does Residence Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Residence Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Residence Inn. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Residence Inn?

39% of Residence Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Residence Inn 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Residence Inn?

Front Desk Agent (74) , Front Desk Receptionist (37) , Night Auditor (26) , Housekeeper (22) , Night Auditor/Front Desk Agent (18) , Guest Service Agent (11) , Front Desk Associate (10) , Operations Manager (9) , Guest Service Representative (8) , Sales Coordinator (8) , Assistant General Manager (7) , Breakfast Attendant (7) , Front Desk (7) , Front Desk Supervisor (7) , General Manager (7)

What are the pros of working at Residence Inn according to real employee reviews?

"They have been so helpful and the benefits are great." ((in 25 reviews)); "Coworkers were great and are helpful" ((in 16 reviews)); "Great people to work with!" ((in 13 reviews)); "Good work environment" ((in 11 reviews)); "Staff is friendly and awesome!" ((in 7 reviews))

What are the cons of working at Residence Inn according to real employee reviews?

"Low pay and dealing with guests can sometimes be a nightmare." ((in 43 reviews)); "Poor management, push to get memberships, deal with difficult guests for long periods of time" ((in 36 reviews)); "Long hours and lots of staffing challenges" ((in 8 reviews)); "Poor leadership" ((in 4 reviews)); "Growth opportunities." ((in 3 reviews))

What are the top reviewed Residence Inn locations?

Dallas , Orlando , Salt Lake City , Houston , San Diego , Jersey City , Chicago , Charlotte , Columbus , Manchester , Boulder , Seattle , Miami , Miami Beach , Greenville , Peoria , Saint Louis , New York , Flagstaff , Saginaw , Bozeman , Omaha , Albuquerque , Washington , Austin , Minneapolis , Fort Smith , South Bend , Garden Grove , Roseville

Skip to content Skip to footer

Notifications

Residence Inn

Part of Marriott International

Residence Inn reviews

3.4

39% would recommend to a friend

(444 total reviews)

Jun Luna

43% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Residence Inn has an employee rating of 3.4 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Residence Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

444 reviews

5.0

Mar 6, 2023

Food and Beverage

Food and beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

Good company still learning how they work

Cons

We 're fairly new with this company so I'm still checking things out

5.0

Mar 3, 2023

Amazing

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Overall a really good employer, amazing coworkers and a really great experience.

Cons

It's too far away from my house, I would also like a better payment.

3.0

Feb 25, 2023

have to

Hotel maintenance engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

owners a little slow on getting things done

Viewing 145 - 147 of 444 Reviews

Top companies for "Compensation and Benefits" near you

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Omni Hotels

3.9★Compensation & Benefits

Universal Orlando Resort

4.0★Compensation & Benefits

Jobs at Residence Inn

Housekeeping Room Attendant/ Camarero de Pisos

Front Desk - 3rd Shift

Hotel Front Desk Receptionist