Resmed reviews

Thank you for your feedback and thank you for your positive comment in relation to our future as a company, our mission, and our many thousands of committed and talented people around the world. As an alumnus of ResMed, you will know we are incredibly committed to changing millions of patients’ lives with innovative products, services and solutions. To your comments about our human resources and our people management teams, I’d like to respond with this: we truly care about our people and take pride in the diversity and level of talent we have within our organization, when we hire folks, when they are developing in our teams, and as they move on to new endeavors. Our human resources business partners work incredibly hard to ensure our future remains great and that we understand our biggest differentiator is our culture, and the amazing talent of 6,000 people. We are evolving at ResMed as the world’s leading tech-driven medical device company and with that comes change, however there are two constants that will always remain at the center of our culture: respect for our people, and the desire and need for all our folks to provide direct, open and honest feedback. This is the true ResMed culture, which I will continue to drive daily (and I know that clearly we are not perfect, but no one on this planet is!) - without our culture, we would not be where we are today, or have the ability to get to where we are going - leading the field of out-of-hospital healthcare.

Thank you for taking the time to post a review. Being a tenured employee it is extremely helpful to hear your thoughts, as you bring context as to how the organization is handling the challenges of our rapid growth. As you have indicated, we have certainly seen an increase in call and email volumes, and we are actively working to address the leadership roles, processes and systems necessary to address that challenge. We have recently embarked on a journey, supported by expert consultants, to review each of these areas in detail and look at how we can transform the way we work. We will also be advertising for new supervisor and team leader roles in the coming weeks, creating real opportunities for team members to advance. Most importantly we will be creating a new, broader leadership structure with which we should be better placed to address our anticipated growth. I do want to reassure you that we offer a safe environment for you to approach either your supervisor, your departmental HR representative, or ideally please come directly to me. I truly value your candid feedback and would like the opportunity to discuss your concerns, especially in relation to your personal development options. Also, as we are now just a couple of months into our engagement with our consultants, I do want to hear your thoughts on what is going well, but where we can do better. Many thanks for your 8-years of contribution to the success of ResMed and I hope we can work together so you want to be with us for another 8+ more. Sincerely Ian