Resolvit reviews

3.8

77% would recommend to a friend

(147 total reviews)
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Mark Scofield

90% approve of CEO

66% positive business outlook

Resolvit has an employee rating of 3.8 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resolvit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
1.0
Sep 9, 2021

Everyone is miserable (and verbalizes it)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many interesting and capable people have been sucked into working here. Smart people are hired.

Cons

The company is run by salespeople. They are convincing and will over-promise and under-deliver. BEWARE promises of high commission. If you are looking to join this company, be skeptical and ask ALL the questions. Smart employees quit quickly; turnover far exceeds the industry average. The motto is very much "we're a family!" in the most ingenuine and toxic way. Management is out of touch and deeply unprofessional. My direct manager would ask for office gossip or (negative) intel on my coworkers. Upper management also crossed professional boundaries which made me very uncomfortable. There is a fair amount of drinking encouraged after hours. Everyone who I was friendly with spent their days complaining and wanting to leave. Despite all the above, the primary complaint is PAY. Pay is well below industry-average.

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Resolvit Response
4y
We appreciate you taking time to express your disappointment with your time with and expectations for our company here on GlassDoor. We take feedback like this very seriously and will be sharing and discussing it at length in the upcoming managers’ meeting. We also appreciate you highlighting that we have many smart, interesting, talented, and capable people here at Resolvit. They are doing great things across the country and around the globe fostering positive change and growth. We take pride in our thorough interview process which insures that is the case with everyone working here at Resolvit. In the interview process and before hiring anyone, we share the compensation plans and structure, including the commission potential. In the offer letter and employment agreement, which are signed before someone starts, all of the details are spelled out. The management and accounting teams are available and willing to answer any questions and provide additional clarity. With the Covid situation creating more remote work and less time together, and the team enjoying each other because they are “smart and interesting”, when they do come to the office, sometimes everyone goes out after work together. There has also been pop up virtual happy hours, for the same reason. When the team goes out after hours they make sure the places they go have “mocktails” for the people that choose not to drink alcohol. As for managers asking how you are doing? How's it going with the team? How are your teammates? What do you see that I’m missing? What can you/we do different? These are valuable questions. Good leaders know what they see and hear, but a team members perspective is always helpful and invaluable for improving. We are happy that you landed with a company that you feel compensates you more appropriately. And wish you lots of luck and success.
2.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I made some great friends at Resolvit and developed key relationships that aided my skillset as a recruiter and talent acquisition specialist - skills that helped me have the confidence to leave and find an awesome job very quickly afterwards.

Cons

So as a recruiter I know that the people who leave reviews like this are "slighted and should be taken with a grain of salt in the grand scheme of things", BUT I really need you to take a good hard look at my review before you decide to join this company. I took this role because I saw a lot of growth and I wasn't to leave an extremely hostile situation at my former company. I wish I would have seen the red flags from the get-go, but alas I am impatient and was just trying to get the hell out of where I was. Where to begin... - You will be gaslighted (and if you don't know what that means look it up because through-and-through you will receive the textbook definition of that word throughout your time at this company if you choose to accept a position with them) - Paid an under market value salary with the promise of commission that would make up for the hard work given. There was never really a balance between Work put in vs. incentive/reward. -Big on "what are you doing"/ meeting culture. A lot of these meetings could have been done in an email, but this was something I was told was implemented at the beginning of COVID to make sure everyone was awake and working. We had a meeting every morning basically at 8 or 8:30 depending on the day where we got on and recited everything we did the day before, any updates on the reqs we were working on, and what we would accomplish that day. If you didn't have much to say in your meeting you were met with either a managing partner or recruiting manager calling you out on why you didn't get "X" done or how come you couldn't have done more. I heard a lot of "that's all you have?" type of jargon. - Extreme gossip/and unprofessionalism. Very often my manager would ask me about what I think of other people in the office and try to talk negatively about them. For example: "hey, what do you think of 'X'? I hear she is really catty and negative." You have to watch what you say around the office because it definitely will come ack to bite you. - Mark. Mark is the CEO/Managing Partner of Resolvit and at first I really liked him, until I realized that he was just a salesman that decided to create his own company and never really learned the true fundamentals of what it was like to be a leader. Mark refers to people as snowflakes and is a true elitist. He degrades his female workers, constantly calls them "cutie", and comments on their physical appearance whether it be wearing more makeup or choosing different clothing to wear. I do not like Mark and neither will you. - Retention. We had a really hard time bring people into the company and a really, really bad retention problem. Over the last year I counted 18 people who quit the company between Sourcing, Recruiting, and Sales. Look, with the hours you put in here you will learn transferable skills without a doubt. But as you can see, in my opinion the pros do not outweigh the cons and looking back I wish I wasn't in such a hurry to get out of my former position as fast because I truly just jumped from one bad place to another bad place to work.

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Resolvit Response
4y
Thank you for taking the time to share your issues and concerns about our company and its management team and practices. Also, thank you for sharing the Pros of Resolvit you experienced including making “some great friends at Resolvit and developed key relationships that aided my skillset as a recruiter and talent acquisition specialist - skills that helped me have the confidence to leave and find an awesome job”. Our goal is for everyone to feel their time at Resolvit was a positive professional growth experience where they can take skills learned with us and expand them in the direction of their passion. It is difficult reading your assessment of the leadership team, their management styles-including mine, the meetings, processes, and interactions you describe in this post. We have discussed this with the leadership team and will be sharing it with the whole team in the next companywide and all-hands meeting. The good thing that will come from this level of transparency is that the whole team will better understand all the different channels for voicing concerns, posing questions, and dealing with inappropriate and unacceptable behavior. These channels include three independent and directly available partners in the US, a country manager in Argentina and India, HR managers in each country, with multiple anonymous and direct access email channels to HR, legal, and senior leadership. You are correct, “gaslighting”, gossip, under compensating employees, and unprofessional behavior is never acceptable. As are, inappropriate professional attire or personal hygiene for both men and women in an office setting, setting unrealistic and unattainable goals, or not following through on commitments to teammates. We should always strive for doing better. We do have daily stand ups (15 minutes each day) to foster good and productive communication between team members, setting appropriate expectations for what can and should get done as well as when commitments can be followed up on. The Tuesday/Thursday meetings are weekly national or local standard scheduled meetings, with consistent start and end times (45 minutes), which starting times vary based on time zones. Finally, navigating the new normal of hybrid and remote work, creating appropriate best practices, while at the same time training for employees and managers to do better and be better has never been more difficult. It takes patience, empathy, and lots of open and balanced communication. Recently we held an offsite infrastructure training event which included leadership, communication, negotiation, and effective questioning, and listening courses. We will continue striving to fulfil our commitment to our employees making their time at Resolvit a positive professional growth experience where they can take skills learned and expand them in the direction of their passions. We wish you good luck with your next company and opportunity. Hopefully the third is the charm.
4.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and Compensation is great, you are essentially a contractor but get treated like a full time employee.

Cons

I've only been with company for close to 6 months so I do not have too much background into the cons so far.

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Resolvit Response
4y
Thank you for your post. We are glad to hear you are happy with your employment at Resolvit. As a software developer we expect to move you around from project to project and have you on the team for long time. As more and more customers are comfortable with remote teams this is becoming easier to move our best people around to enhance their skills and give them interesting project. If there is anything we can do to help you, please reach out to your business operations manager or team leader.
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Glassdoor has 224 Resolvit reviews submitted anonymously by Resolvit employees. Read employee reviews and ratings on Glassdoor to decide if Resolvit is right for you.