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We appreciate your feedback. It is uncomfortable hearing a current employee is disappointed in the leadership team. Its even more uncomfortable when this issue has to do with evaluation and discussion pertaining to job performances. We have shared this post with the entire management team and are looking for ways to improve. If you have specific information or recommendations, please reach out to someone in the Human Resources Department, to our CEO directly, or dialogue@resolvit.com.
Just two weeks ago, we had an all hands video conference meeting where senior leadership shared the 2020 first quarter and year to date results. During the full disclosure, areas of excellence as well as areas for improvement were discussed. We have also had two all hands discussions around the Covid 19 situation and our company’s game plan and shared responsibility to keep our team safe and healthy during this stressful time.
Pertaining to individual performance feedback, each manager and team lead is responsible for one on one guidance, coaching, and training within their group. This includes having “hard” discussions, documenting and detailing areas for doing things differently and improving, monitoring next steps, and closing with positive results. If the results of that coaching/review do not result in the appropriate behavior modification a new plan is put in place. Or if the transgression is egregious enough the manager is responsible for termination. If a team member would like additional clarification or information, they are always welcome to contact the human resources team or discuss the feedback with the most senior leader of the team.
It is our hope that the leadership team can win your trust going forward with more open communication. Thanks again for helping make our company better and stronger.