Retool Associate Sales Engineer reviews

2.4

31% would recommend to a friend

(3 total reviews)

David Hsu

100% approve of CEO

Reviews by job title

3 reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong product. Friendly and close-knit team. Free food. Some exposure to SaaS tools and customer workflows.

Cons

This is not a technical or sales engineering role, despite the title. It’s an inbound BDR position. During onboarding, I was told that the “Associate Sales Engineer” title is intentionally used to attract more technical applicants, but the day-to-day work is NOT technical and doesn’t align with a sales engineering track. The interview process isn’t fully transparent, and the actual responsibilities differ from what’s described. There’s little to no technical enablement, and expectations vary depending on the manager or AE you’re paired with. After more than a year in the role, ONE Sales Engineer position opened up (after being assured there'd be enough spots for all of us back when we started). All 4 ASEs on the team interviewed, and all of us were rejected for “lack of experience.” It’s discouraging, especially given the lack of support or development to help us grow into that role. It raises real concerns about how the role is structured and whether internal mobility is genuinely supported. Our manager is kind and well-meaning but largely disengaged. While he acknowledges some of these challenges, his focus tends to be on internal dynamics rather than team advocacy or enablement. I’m sharing this to help future applicants make informed decisions. If you're looking for true sales engineering or a technical presales role, this may not align with your expectations. I wish I had known that going in.

3.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

friendly team friendly manager good WFH food in office job is easy recruiter was nice

Cons

not a technical role. Was told this is an associate sales engineering role, but it's actually a sales dev rep role. Transparency was lacking during interview process. The duties I was told i'd have during my interview is not what I am currently doing. A lot of internal politics and favoritism. Little diversity in sales.

5.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- communicative and transparent interview process. wholistic re experience but also personality. technical portion can be prepared for - phenomenal product and wonderful team

Cons

- no cons to provide

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