Revolut reviews

4.0

77% would recommend to a friend

(5,482 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, good salary, 5 day working, rotational week offs, day shift ( mstly)

Cons

The company implements a rigorous probationary period characterized by suboptimal employee training methodologies. New hires undergo three weeks of theoretical training, followed by an immediate two-week buddy-up period. During this time, employees are expected to begin working on cases from the first day after theoretical training. While buddies offer support, the limited timeframe prevents comprehensive clarification of procedural doubts. Shift schedules are subject to change based on trainer and buddy availability. Following the two-week buddy-up, employees are expected to work independently. While they may manage basic cases, they are likely to encounter difficulties with complex cases due to a lack of prior exposure. Buddy assistance is primarily limited to cases previously worked upon. It is common for employees, particularly during probation, to work an additional 2-3 hours daily to meet performance targets, as their foundational knowledge may be insufficient to complete all tasks within regular shift hours. Leave policies are highly restrictive, subject to numerous rules that, if violated, can lead to unapproved leave requests and unpaid days. Such instances may result in further disciplinary action, potentially impacting one's probation or employment status. Three types of leave are available: sick leave, casual leave, and annual leave. Annual leave, while having fewer restrictions, can still be rejected if Workforce Management (WFM) determines that staffing levels are not met, which frequently occurs. Casual leave, despite being an entitlement, cannot be combined with weekend offs, public holidays, or other leave types. Doing so will result in rejection and further action, potentially leading to the forfeiture of all accrued leave. In most scenarios, supporting documentation is required, and failure to provide it will result in rejection. Week-offs are rotational, becoming fixed only during the probationary period before reverting to a rotational schedule. Given the remote work arrangement, interaction with team members is minimal. Contact is primarily limited to the Team Leader, typically concerning performance. No incentive programs are offered; compensation is strictly limited to the amount specified in the offer letter. In conclusion, the only flexibility offered is the ability to work remotely; all other policies are rigid and may present challenges.

1.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Working on a great product

Cons

I’ve worked in the industry for many years and Revolut ranks at the bottom for employee satisfaction or wellbeing. The culture is based on pitting employees against each other - the business values are fundamentally opposed to collaboration, teamwork or humanity. Many colleagues felt the same but were pressurised to ‘stick it out’ as the toxic culture is glamorised. I would not recommend joining Revolut

2.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

• Salary is genuinely competitive for the industry — far better than similar roles in financial crime/customer ops. • Remote working is contractually embedded, not just optional — makes day-to-day life much more manageable. • Excellent benefits like private healthcare, dental cover, mental wellbeing services, and eye test support. • Possibility to work abroad for up to 120 days per year — rare flexibility for a UK-based financial company. • 25 days annual leave plus UK bank holidays — above average and helpful for planning longer breaks. • No dress code — saves hassle, especially for remote roles.

Cons

• Five-stage application process was overkill. Could have been three at most — some stages were redundant and felt like filler. • Training/onboarding heavily led by India-based teams. The accents made it difficult to follow at times, and cultural delivery didn’t always land. • You’re told to “learn via eLearning” — but most of the content doesn’t match the real work. Barely any relevance to your actual day-to-day tasks. • Training for the job itself is non-existent. There’s no dummy system, no walkthroughs, just watching other staff, many of whom don’t even explain what they’re doing unless prompted. • The internal “wiki” is a mess — it’s packed with inconsistent information and hard to navigate under pressure. • Shadowing in the first week felt pointless. A few colleagues were helpful, but many didn’t know how to communicate or mentor properly. • Mock call training was robotic and draining. You’re made to do a full week of it using the chaotic wiki, then suddenly you’re “live” with no real prep. • You don’t learn the core systems or processes until you’re already in the role — feels like being thrown into the deep end. • Lack of screen breaks, short pauses or any time to step away during the day. You feel guilty going for a toilet break, let alone a breather. • Shift is 9 hours per day with only a 1-hour unpaid break. There are no paid breaks, no screen rest, no flexibility within the workday. • Contract states “40 hours per week plus additional hours if required” — which means overtime is unpaid and expected. No overtime pay, no time off in lieu. • Workforce management system for booking holidays and checking leave balances is clunky and unclear. Requesting time off is more of a chore than it needs to be. • No clarity on enhanced sick pay — you’re left guessing whether you’re only getting SSP or anything better.

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Revolut Response
1mo
We appreciate your feedback. Our goal is to create an environment where people can grow, thrive, and help others around the world. Thanks for sharing your experience on Glassdoor and highlighting Revolut as a great place to work.
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