Revolut reviews

4.0

77% would recommend to a friend

(5,416 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 19, 2020

Terribly ran company, do not join unless it's your only option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is interesting The compensation may or may not be ok, depending on the expectations for your role

Cons

Terrible planning for solutions, everyone needs what they need ASAP with no consideration on how viable the solution is long term Almost noone will push back on bad ideas from upper management in fears of getting fired Excessive focus on KPIs Overall arrogant, often clueless management that will not take any feedback seriously (maybe they will pretend to listen to it, but will never adapt via actions) Operations side is especially messy, maybe product side is somewhat better?

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Revolut Response
5y
Thank you for making time to tell us about your Revoluter experience. We're sorry you're having such a poor experience with us. Revolut has an ambitious mission and our business plans are focused on delivering exceptional products for our customers and long term sustainable growth for our company. We are a young company and we care about our customers and our business. We're honest about our ambitious goals and want to meet them - but not at the expense of our people's wellbeing or our culture. Please consider raising your concerns and suggestions through your manager or other internal channels. We can all learn from feedback and all comments are seriously considered by department heads. Wishing you a happy new year!
1.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, free cereal in office, and..?

Cons

As it was a new team being created in my interview they couldn't really tell me what I'd be doing. But fine, I took a leap of faith given it was a exciting company rapidly expanding. Day 1 - I was asked whether I could go to Leeds for a week. Nothing about travel was mentioned before getting the job. I have a child I need to look after with my wife. Also there was an expectation to soon travel to Poland for a week. I agreed, then the day before the Leeds trip, as nothing had been communicated to me (train tickets, accommodation) I asked my manager what's happening. She said you're no longer going. Great. Thanks for the heads up. I've made childcare plans but fine. I never really knew what I was supposed to be doing and what I was doing was pretty boring. Training was pretty much non existent. Also, my 'manager' I found wasn't actually my manager but someone who had their own role who was just looking after the team. So I had no real idea what I or my team was doing or what it's goal was - even after asking. KPIs... they were making them up as they went along as it was a new team. So i had no idea what i needed to do to pass it. Again I asked but no one knew. My 'manager' went AWOL after about 4 weeks of me joining & never returned. Wasn't told why. Team then really rudderless. Then lockdown hit. I together with my working wife had to look after our child as nurseries were shut. This massively impacted the amount of work I could do as I was obviously sharing childcare. This meant I couldn't hit whatever the KPIs were. I explained this to my new manager who said yes it must be difficult, but again next week asked why I hadn't hit targets, I explained because of childcare & round in circles we went. Basically Revolut didn't care about that - I needed to hit targets no matter what. In the end they made my who team redundant and said it was nothing to do with Covid. The decision was made before Covid. So why was I hired then because I joined just before Covid hit??? Blatent lie by Revolut who didn't want a bad rep by making people redundant during the crisis. Overall, in my experience, this was a company that didn't really know what it was doing and was making it up as it went along. If people (like me) lost their jobs along the way then so be it.

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Revolut Response
5y
Thank you for taking time to tell us about your time at Revolut, and we're sorry you had such a negative experience with us. It's clear that we communicated badly on the Leeds trip and we're sorry for that - it falls short of the considerate management we expect. We have reminded that team to improve communication and planning of such trips and to consider and respect family commitments. The way we work is very KPI-driven. This way of working has enabled Revolut to grow tremendously in a short span of time and enables us all to understand our goals and objectives and the part we each play in realising them. We have however recognised that lock down has been difficult for people with family responsibilities and have tried to accommodate these difficulties through our flexible work approach. While we recognise that the way we work isn't for everyone, we don't want this to result in negative experiences for our people. Unfortunately, like many businesses Revolut did have to make a small number of COVID-19 related redundancies after exploring all other options and alongside a major cost reduction programme across the business. We very much regret the effect this had on people who left our business. We wish you the best in your career, and hope your family will soon get to live and play in a safe, post-pandemic environment.
5.0
Dec 12, 2020

Account Manager

Recommend
CEO approval
Business Outlook

Pros

the work environment is very good

Cons

I dont believe that there are any cons

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Revolut Response
5y
Thank you for your positive review!
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