Revolut reviews

4.0

76% would recommend to a friend

(5,399 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
May 29, 2020
Recommend
CEO approval
Business Outlook

Pros

+ Revolut moves very fast, there are new features released every few weeks so you get a lot of opportunities to do something new & learn. + Work here is very satisfying as you get to do stuff that's used by millions of user and it's delivered to them every two weeks. + You can participate in the recruitment process which can improve your soft and technical skills from a different direction + Base salary above average + Work is very well organized as you know what's expected from you and when you have to deliver something, the lower management is doing a good job at keeping everything tight. Although that might be just my case, a lot of people have crappy managers who don't know how to manage and sometimes are bullies.

Cons

- No bonus, there are performance reviews and if you did a good job then the only thing you get are options for stocks which are worth nothing. Ideally you should be able to sell them during funding rounds which happen every few years but it's not possible as only small subset of people are allowed to sell a small subset of their stocks thanks to very picky conditions. Most of the people have never turned their stocks into something valuable hence there's no bonus and no appreciation of your good work. - If you'd like to learn something new that you don't already do at work then there are no opportunities as company doesn't provide any access to learning platforms/ebooks so people can't step up their game - Management thinks that that adding a congrats bot will solve the problem of not being rewarded for great work

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Revolut Response
6y
Thanks very much for taking the time to let us know about your experience with us so far. We’re glad you’re enjoying the learning experience here and the impact that you’re making on our customers. We’re also really pleased that our systems are providing the structure to help you deliver work efficiently. We grant our performance bonuses in stock options because we believe this gives our people a stake in the future development of the company and helps our people to feel even more invested in Revolut. It also enables you to share in Revolut’s success and to benefit from our growth in the long term. Whilst we appreciate that the returns may not be immediate, our share options should deliver value in the longer term as the company continues to grow. We do have extensive learning resources that our Learning and Development team would be really pleased to help you navigate, and we are keen that everyone has the opportunity to develop their professional skills. Please do reach out to them so you can see what’s available. Lastly, please rest assured that all these reviews are listened to and passed to leadership in regular reports, so sincere thanks again for taking the time to leave feedback.
1.0
May 27, 2020

Please, avoid

Recommend
CEO approval
Business Outlook

Pros

You can accidentally get promoted for no achievements.

Cons

This company is a mess. The culture is at least a century behind the market. Every project turns into a mere chaos in no time. Do yourself a favour and find something better to do.

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Revolut Response
6y
Thank you for your feedback, we appreciate you taking the time. We’ll certainly pass on your feedback, and we’re currently working to provide our managers with all the support and training that they need in order to help us grow and improve as an organisation and employer. I’m sorry though that your experience was negative. We have many enthusiastic colleagues who have exciting and rewarding careers with Revolut and we will keep working hard to try to make that the experience for everyone across the business.
2.0
May 21, 2020
Recommend
CEO approval
Business Outlook

Pros

+ Generally nice people + IT requests answered very fast + Lot’s to learn about what not to do when you become a leader

Cons

Technology: I was told Revolut hated using frameworks like Spring which is great I thought since I tend to avoid frameworks too! So I was shocked to discover when I joined that the CTO had written a trash framework himself that he forces everyone to use! Worst of all if you complain about his framework he tells you - it’s only a few classes so it shouldn’t get in the way of anything when it gets in the way of anything and then you fail your probation (luckily I was never vocal). This means the code at Rev is just a gigantic bunch of hacks around a trash framework. Also they don’t use CQRS - that’s just a straight lie. Also, instead of using an existing message queue like Kafka or something else they decided to build their own which has so many problems with reliability and missing features I don’t even know what to say. Culture As you can tell from the other reviews - the culture sucks & they make you work weekends, deadlines etc... But the worst part of this whole thing is that one day you come in to work & you see your work friend’s Slack account has been deactivated - no warning just fired. This has happened to me a dozen times at Rev now. Also you’ll regularly see people shouting at each other in person like genuinely arguing in the middle of the floor. HR There is no HR - the head of people is a lackey of the CEO with zero HR experience. Also, they monitor your slack so be careful. CEO Nik is very smart guy! I really like him as a person having worked with him - he’s very driven & gives good advice. But and this is a big but - Nik sadly isn’t mature enough to be a CEO of a company in our stage. We need to move the focus away from growth & invest in building PnL so I think right now is the right time for him to step down and for Rev to find an experienced CEO to drive the company to profitability.

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Revolut Response
6y
Thank you very much for taking the time to leave some feedback. We’ll try to address some of these points here but we’d like to start by recommending that you speak to your manager, or HR about some of your complaints, so that they can work to try and address them. On the technology points you raise, we’d like to reiterate that CQRS, as a pattern, is present in our codebase, and that we have now invested in EventStore. Again, it’s tricky to try and address all of your technology feedback here, so please do speak to other technologists about this and raise any concerns you have with management / HR perhaps in a group setting if you’d be more comfortable with that. We are in a stage of hypergrowth, and on the path towards becoming profitable, so we realise that we sometimes ask a lot of our Revoluters. We hope that our benefits and perks go some way to recognise this extra effort that our people invest. We’re working hard to make Revolut an inclusive place for everyone, and shouting in the office simply isn’t acceptable. If you see this happen, please do report to HR so that they can handle it. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. Where people have been asked to leave the business for underperformance, we aim to do this with care and sensitivity. We do not, as a rule, monitor employees’ communications although, like many employers, for security and other reasons we reserve the right to do so. We may also use automated tools that detect abusive language. This provision allows us to minimise the risk of misuse of internal communication systems and protects our employees. We hope that you feel able to reach out to support from management or HR and that we can start to improve your experience at Revolut.
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