I worked for Revolut for over a year as an Account Executive, the training was as standard, I understand they onboard large groups so it was not specific but easy enough to get questions answered as they had a buddy system in place.
In my time with Revolut, there were constant changes made to the target system, commission structure & processes, this lead to a lot of confusion and no transitional period, let alone any adjustment period.
Lot's of "Top Performers" would change inbound leads and make them to new accounts to have them count as outbound leads, this was hardly ever looked into, even accounts that were very clearly changed for the benefit of the employee, leading to some great results and us being told that we are not doing enough even though this was happening.
As mentioned above, targets were increased each quarter and got to unobtainable levels, which was used to either force people to quit or get fired, this was due to over-hiring within the department, there was some great salespeople let go in my time due to this, most people hit target by a stroke of luck or were given leads by upper management, this happened within my team, they had their favourites and would give them leads over others all the while, in meetings if they didn't like someone, they wouldn't talk to them or they would be sarcastic in their responses and were very childish in their actions across the team, on one of our team nights, the budget was mostly spent on their friends within the workplace & not their team, they also left us to go somewhere else and hardly spent any time with or engaged with us, we had also travelled on our own wallet to meet the team and have a night out together.
The internal communication was awful, if you asked for help somewhere you would be ignored most times, if you raised help internally, this would be ignored for days, internal chat didn't help either, I lost many deals due to this, the internal demo system would always crash during demonstrations also which was embarrassing.
When letting employees go, there was no sign of this, an employee could have gotten a pay rise the month before and be let go the next, the whole time having positive meetings and discussions, there was no effort to help anyone improve, or use their talents elsewhere within a different department, nothing was taken into consideration either, one day all could all be well then they would get handed their notice, my manager smirked in my exit meeting and didn't seem to care at all, I had large deals bubbling that I learnt were handed to the same people within the team who got the best leads and opportunities by upper management and lost 50% of an annual bonus, the other 50% is still tied up within the company with no access in site.
Joining Revolut completely changed my career trajectory for the worse, I struggled with my mental health after leaving, couldn't get another job and ended up moving into employment at much lower pay and in a different sector, when I tried to get references I was ignored by HR which made it difficult and nearly lost me the job offer.
Listed below are the cons of working at Revolut:
Favouritism
Lack of Career Progression
Target Increases
Bad Internal Communication
Staff Turnovers
Toxicity between Management & Employees
Bad Training
Constant Changing of Rules & Procedures
Cutthroat
Lot's of People Cheating Their Way To Target
