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      Revolut

      Engaged Employer

      Revolut reviews

      4.0

      76% would recommend to a friend

      (5,415 total reviews)
      avatar

      Nikolay Storonsky

      91% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Revolut has an employee rating of 4.0 out of 5 stars, based on 5,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      May 18, 2020

      Could be great, but...

      Fincrime analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Nice benefits/perks. -Easy to move between teams/departments. -Flat hierarchy. -Great coworkers... that you are not able to know. -You learn a lot. -Things change in a matter of hours or days. This is good and bad. -Great product. -Dynamic environment.

      Cons

      -It's just another corporation with a nice disguise, and it's a business-first one, you feel like you are doing outsourcing, you are just a number. -You go to the office knowing that any day can be your last day, they even boast during the onboarding process of firing entire teams. -As everything turns around the KPIs it's not an easy thing to get to know your co-workers, there is no time for that. -Managers and team leaders with zero experience and no idea about managing people. -There are no personal development plans or career paths. -Shifts and working on weekends because there is not enough space for the employees in the office. -The procedures get outdated from one day to another -are split into different places- and if you have doubts there is no SMEs, is your problem to figure out the right thing -no one can guarantee that the solution you get from your team leader/manager is the correct one... and that's your problem, not his/her-. -Disorganized place. Amateur behavior. -No feedback, good or bad, because the team leaders/managers don't care as long as the KPIs are met.

      avatar
      Revolut Response
      6y
      Thank you for your feedback, we appreciate you taking the time to let us know about your experience. We value each and every one of our Revoluters, and we do work hard to try to make sure our people feel valued and connected to each other, we are really sorry to hear that you haven’t felt this way. In our onboarding day, we do emphasise the importance of setting KPIs early on, to ensure that everyone has a clear purpose right from the outset. We explain our performance review process which includes informal and formal check ins on performance. We’re working to support our managers with our Management and Leadership Guild and our Learning and Development team is creating programmes to ensure that we’re getting the best out of our management at all times. We do appreciate that our fincrime teams have been working very hard and putting in extra efforts to deal with demand, and we hope that some of the benefits and learning opportunities you mentioned compensate for this. We will pass your specific feedback on to the appropriate leadership. As a relatively young, fast growing company, we aim to build management teams who can establish good processes and people management to support our development and our people. We would urge you to speak to a member of management about your concerns and please know also that this feedback will be passed on.
      2.0
      Apr 29, 2020

      poor management

      Fincrime analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      good product, great colleagues, free fruits

      Cons

      Some 'management' people without proper training - bossing around. Wrongly calculated targets, really hard to achieve. Lack of procedures, employees were confused whether they did the job correctly or not. Some good employees with previous experience in banking industry were quitting after seeing such a big mess inside the company. Unfair treatment and poor bonuses. The management don't see a person, see a number instead.

      avatar
      Revolut Response
      6y
      Thank you for taking the time to let us know about your experience at Revolut. We appreciate your honesty. We've been working on providing more support for our managers, including creating a Leadership and Management Guild, and building targeted training courses led by our Management and Leadership Development Manager. At the moment, we're going through an internal restructuring which will address many of the concerns you have highlighted, including introducing Functions that will ensure greater cohesion across the board. We have worked hard to build a collaborative and nurturing environment where we enable people to be autonomous and learn from one another, but learn fast. We appreciate that this may not be the environment for everyone, but we want to help every Revoluter thrive.
      1.0
      Dec 18, 2019

      I highly advise you NOT to work for Revolut, don't get tricked by their fancy office!

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Snacks and coffee. Jacket and a backpack with a Revolut logo. Enjoy.

      Cons

      If you can and are not completely desperate, then look for a job somewhere else. Don't get hired by Revolut, you can hardly find a worse company to work for, with one exception that is Teleperformance Portugal, I guess. You are in a loop of sending automatized messages all day long without actually having any change to truly help a customer as no-one knows what to do and how things really work. Even worse, the performance targets are set up unrealistically that no one can achieve them. A colleague of mine got a panic attack from the overload and stress they put on you. Salary is decent to Portuguese standards but you are not going to know your schedule more than two weeks ahead so say goodbye to any work-life balance as it's non-existent.

      avatar
      Revolut Response
      6y
      Thank you for giving us your honest feedback. We’re really sorry to hear about your experience and want to reassure you that this is not representative of the culture we are cultivating in the wider Revolut workspace. Your thoughts are vital to our improving processes and experiences so that this doesn’t happen to you or your colleagues again. We encourage you to get in touch with your local HR to give us more detail on how we can improve your workplace and experience. If you’d prefer to raise your complaint confidentially through the Whistleblowing process, we can guarantee an anonymous space to provide feedback and a thorough investigation with clear strategies in place to combat this in the future. We’re not perfect but we want to be better; we’re working hard on improving our company culture. Please get in touch to let us know how we can improve.
      Viewing 277 - 279 of 5,415 Reviews
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      ReviewsRevolut reviews

      Glassdoor has 6,045 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.