Rewards Network reviews

3.5

62% would recommend to a friend

(385 total reviews)
avatar

Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
4.0
Jan 25, 2021

Bright Future

Recommend
CEO approval
Business Outlook

Pros

Autonomy to reach sales goals without micromanagement. Ability to work remotely and manage your own schedule - unlimited PTO. If you need a day or week, take it, just make sure you have planned ahead to reach your target - just like any sales position. Base pay + the variable compensation is paid on based on performance. Obviously, top performers are the higher earners, The company adjusted the comp plan to accomodate the changing market with restaurants to give Account Executives the opportunity to earn even though most restaurants were under heavy restrictions. Management is very supportive and helpful. 2020 hit restaurants very hard but the Company seems to have weathered the storm. Brought furloughed people back when many other companies did not. Great company to work for. Look forward to what 2021 will bring.

Cons

Not really a con, but a reality that a sales requires performance. For someone who does not want to be accountable for their results, this would not be a good fit as there is an expectation of results. Account Executives need to be real hunters.

5.0
Jan 24, 2021

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great management. Ability to make money.

Cons

Restaurant business is suffering during pandemic.

avatar
Rewards Network Response
5y
Thank you for your feedback. We hope you are enjoying your time with us. We believe the restaurant industry will see a positive turn in the near future as more cities open indoor dining and we approach Spring which provides warmer temps for outside dining . We've also seen great momentum with our $50K restaurant give-a-way!
2.0
Jan 20, 2021

Things changed in 2020

Recommend
CEO approval
Business Outlook

Pros

-Base salary is at or above average -Benefits are decent -Work from home flexibility -Pre-Covid it was enjoyable getting into the restaurants -Restaurant industry can be fun and things are different everyday

Cons

-Management can be quite manipulative when trying to get employees to do what they want -Upper and lower leadership pushes and encourages sales people consistently to be in the field/in restaurants regardless of the situation with Covid. -Upper leadership tried to ease stress during Covid by awarding employees extra days off, but then regional management would not allow it ("did not apply to sales force") -Quotas were not eased during pandemic -Comp plan is being changed on a dime, especially during 2020, sometimes in the middle of the month, depending on how much the company wants to pay out -Management attempting to "motivate" sales team by talking about how much less money they are personally making now and sales needed to help change that for personal gain

avatar
Rewards Network Response
5y
We appreciate your perspective. Yes, we did change in 2020, the world changed in 2020 and Rewards Network had to learn to operate in an unprecedented environment. As always, and especially throughout the pandemic, we not only encouraged, but demanded a safety-first mentality. Our Account Executives, in the past and now, have the opportunity to perform their job responsibilities from home, going into the field when comfortable. Our Sales Incentive team adjusted our variable compensation plans by product, allowing our field sales Account Executives to earn more in light of the changes in the market and with our clients. This environment has required all of us to quickly adapt and pivot on strategy. RN has even sent PPE supplies to all of our field employees with their health in mind. Rewards Network participated in the FFCRA program which provided any employees impacted by COVID with paid time off. Furthermore, Rewards Network provided employees with additional holidays and time off intended to provide time to unwind and connect with their family and friends. We truly value your feedback, as we strive to always make every single employee feel safe, heard, and satisfied. If you feel you were not treated fairly please email peopleteam@rewardsnetwork.com.
Viewing 328 - 330 of 385 Reviews

Glassdoor has 390 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.