Rewards Network reviews

Regional DVP is "um" not very smart or helpful. He can't put "um" a sentence together that sounds "um" intelligent. He never says anything positive to the team. Does nothing to help the team, just looks at numbers and criticizes how many calls the teams make. He has no right running a sales team. He has never sold and adds no value. Manager is not much better. The company is making decisions to create more internal competition between account executives. No one works as a team. No one is happy. Constant fighting among reps. Turnover because commissions are so low. Only management makes money and they don't do much other than babysit numbers. Micromanage numbers on reports. Drive your own car and you drive a lot. You pay for gas, parking, bridges, etc. Restaurants don't see value in what we do. It takes you at least 5-6 visits to close a deal. The amount of time you spend to close a deal is negative to the amount of money you make in commissions. There is not respect for the sales team, treated like children and most managers are dictators.

They will work you like a dog and rule with an iron fist. This company has a fear-based culture designed to keep you in line and producing. Most people don't even make it passed the 90 day ramp. Employee turnover is at 70%! There is absolutely NO support for the Sales team and the product is stagnant. Rewards Network is getting squeezeed out of the market and Senior Leadership is clueless. No one in the corporate office listens to the people who have their "feet on the street", talking to clients, learning about the competition, and hearing the objections. All suggestions fall on deaf ears. The company has a horrible reputation out on the street and it is not improving. Member match rate has seriously declined, amounts to be funded to merchants dramatically decreased, deal size and counts dropped significantly along with the Account Executive's earnings!!! You make less money your second year than your first year because retention is horrible and you can't keep clients. You make a floor payment which is supposed to help you till you build your book of business, but most clients leave because they feel taken advantage of. Account Executives who have been with the company 15 years only have a book of business of 100 clients! Really?! Yes, it's true. Experienced, top-producing, tenured reps of over 10 years only making around $120,000. What a joke! To even understand the commission breakdown and how you are paid your pennies will take you a lifetime! Get ready to have your brow beat for everything you are not doing correctly if you decide to work for Rewards Network. Employees have so much on their plates and are responsible for so many things it is impossible to concentrate on any one given thing. Not to mention the extremely long, arduous boarding process for deals! You spend so much time chasing down merchants and paperwork, and performing contract rework your head will explode! So much wasted time and resources in this company it's sad. Too many great employees have left or have been fired. I would not recommend working for this company.