Rewards Network reviews

3.5

62% would recommend to a friend

(385 total reviews)
avatar

Stephen Fusco

Not enough data to show CEO approval

57% positive business outlook

Rewards Network has an employee rating of 3.5 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rewards Network employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
1.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

- Still strong sales people who can make large deals with restaurant chains. - Located right next to the trains downtown.

Cons

- Challenged with high turnover in key departments. Poor hiring decisions resulted in mis-management and project failures. - Employees openly disparage SVP and CIO. - Construction of a "new office" was a huge distraction for many months. - Technology is out of date. - New products from the business consistently fail with many initiatives just being re-branded ideas from the past. - Salaries are generally low.

2.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

-great benefits including medical, health, 401k plus major discounts for dining at participating restaurants -flexible schedule-can schedule appointments evenings and weekends

Cons

-after 28 years more people should have heard of RN -no confidence in upper management selection or decisions -product too expensive

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO, nice & friendly co-workers, nice office, catered lunch... Would take any role in this company before this position..

Cons

I would never recommend this position to anybody. Micromanaged, the members & management question everything you do. The disrespect from members is the worst I've dealt with in over a decade. Be ready to get taken advantage of and like you don't know anything even if you have a great satisfaction rating. The pay is no where near what it should be dealing with 15 different brands through email, phone, chat and other escalations because managers rarely ever speak to someone even if they request someone.. Make sure you have a good therapist & enjoy being talked to you're useless! You're basically an IT/Help Desk for all senior citizens from every hotel & airline you can think of while being screamed at & disrespected for 40 hrs/wk.

Viewing 139 - 141 of 385 Reviews

Glassdoor has 390 Rewards Network reviews submitted anonymously by Rewards Network employees. Read employee reviews and ratings on Glassdoor to decide if Rewards Network is right for you.