Ricoh reviews

provide more technical working experience for intern

Territories/accounts were locked. Unable to truly cold call to pursue opportunities. If the accounts you were assigned weren't going to do any business, then you weren't going to do any. Local senior management was atrocious. My direct manager was very good, supportive and willing to work together. The senior management team was utterly useless and all they do is look to 'plug holes' of the constant overturn of employees. The comp plan is virtually useless in the major accounts sector, because the large deals are sold for 1-5% gross margin (GM). Ricoh will sell at that price point, because the service and supplies is where they make their money. For the sales person it's the opposite, they make their money on the initial GM and at 1-5% they make virtually nothing.