Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,042 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (80) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

Ricoh reviews

3.4

61% would recommend to a friend

(5,040 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jul 31, 2009

We are not a Car Sales Man

Senior technology systems specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of Training and Respect from other employees.

Cons

Horrible senior management. They have no clue of what new technology is about. They still rely on copiers and printers while we are in the IP world. They expect you to wear a tie which makes you look like a clumsy sales person. The Japanese should start learning the IT culture. Neckties are completely obsoletely and a joke to many customers.

2.0

Mar 25, 2009

Order Processing at Ricoh Business Solutions - stay in one place for 10 years

Order processor

Recommend

CEO approval

Business Outlook

Pros

Opportunites across the country and world, great benefits package. 401k match 50 cents to every dollar up to 6%, Large company so you can meet a lot of people and tranfer to different departments. Stable work , - recession free job.

Cons

They seem to keep you in your place if you can handle your job rather than promote for doing well, little to no recognition for a job well done, company is top heavy, I report to 5 managers. Inconsistent operations across the board. Departments work against eachother rather than together.

3.0

Jan 11, 2009

Okay Job for the amount you're paid.

Customer service operator

Recommend

CEO approval

Business Outlook

Pros

The benefits package is great! Health, dental, vision, 401k, life, ad&d, everything you need is readily available for you. The actual job is easy as well. A fifteen year old could perform the tasks well. The salary is fits well with the positions duties.

Cons

They are a really strict company. Since I worked 8:30 - 5:30 everyday, it was really hard to run errands during normal business hours. If you want a job with more freedom, this isn't the job for you; especially since you have to clock in and clock out everyday.

Viewing 5032 - 5034 of 5,040 Reviews

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Jobs at Ricoh

Customer Service Courier – Mail & Print Services

Delivery and Set Up Driver

Phoenix, AZ

View job

Ricoh

Ricoh reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

We are not a Car Sales Man

Order Processing at Ricoh Business Solutions - stay in one place for 10 years

Okay Job for the amount you're paid.

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