Rippling Implementation Manager reviews

3.5

67% would recommend to a friend

(35 total reviews)
avatar

Parker Conrad

68% approve of CEO

70% positive business outlook

Manager, Implementation employees have rated Rippling with 3.5 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Manager, Implementation professionals have a good working experience there. Rippling is rated in line with the average (within 1 standard deviation) by Manager, Implementation professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
1.0
Feb 28, 2025

BEWARE!

Recommend
CEO approval
Business Outlook

Pros

-Fast paced startup feel -Career advancement opportunities -ICs are smart, hardworking individuals

Cons

-Terrible work life balance. I often was working nights and weekends. Q4 is so stressful it created health issues for me. There are expectations to work over holiday breaks. I earned a bonus during this time but was told I conveniently didn't meet the threshold after I had quit Rippling. -Leadership doesn’t care about their ICs at all. Responding to slack messages at 2AM is seen as honorable and encouraged. Their “don’t care” attitude is very obvious to all who work for them. -I interviewed with a completely different team (except 1 person) than who I was actually going to be working with. I was told I was interviewing for a different position the whole time, then I was placed in a position I didn’t want after I had turned down other options. I also showed up and had a completely different manager on my first day, whom I had never met. -Rippling switched health insurance mid year. This left my son seemingly without coverage for at least 3 doctors appts, no idea how long it actually was. You have to message a PUBLIC slack channel to ask for insurance help in which you are told to “call blue cross”. I spent 3 hours on the phone trying to get my bills paid. -high turnover -lack of integrity - moving targets. -processes constantly changing at break neck speed, no one knows the true processes. -employees are not trained on certain product areas but then are thrown into calls or projects where they are supposed to be the subject matter expert. -Definitely the least integrity I’ve experienced from a sales team. This leads to implementation taking angry customers almost daily. This is a support role, not project management. -No acknowledgement for good work -High expectations, little reward. -PTO is almost not an option because you have weekly deadlines, and management makes it difficult for you to go on PTO purposefully by not helping you prep for out of office. So you have to awkwardly ask your colleagues for help or just opt out of PTO.

4.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

PS - This is my experience and I speak for myself. I know close to 10 people out of my team good enought to know what they think about Rippling - so this review should not be reflective of how the company treats every employee or most of us! No-Nonsense Environment: At Rippling, the focus is on getting the job done right. It’s about identifying problems, fixing them, and constantly improving. There’s no fluff—just hard work, learning from mistakes, and moving forward. Recognition of Effort: Rippling genuinely appreciates hard work. When I went above and beyond, my efforts were noticed—one of my emails even reached the director of my department, leading to a personal call where my contributions were recognized. If you put in the effort, you’ll be seen and appreciated. Constant Learning Opportunities: Mistakes cost money in a startup, whether it's churn or refunds. At Rippling, every setback is a chance to reflect, learn, and figure out how to do better next time. The focus is on continuous improvement, ensuring that each experience enhances your ability to save deals and deliver results. Room to Fail and Grow: I’ve always been encouraged to fail forward. Missing details or communication isn’t met with blame, but with constructive feedback on how I can improve. Rippling fosters a growth mindset, where there’s always room to get better and push yourself to succeed.

Cons

WFH - No flexibility around remote working! There's a 4-week limit on our work-from-anywhere policy (which is still better than a lot of places) but occasional (once/twice a year) extensions can help incredibly!

Viewing 19 - 21 of 35 Reviews

Glassdoor has 1,247 Rippling reviews submitted anonymously by Rippling employees. Read employee reviews and ratings on Glassdoor to decide if Rippling is right for you.