Ritchie Bros. reviews

3.2

46% would recommend to a friend

(556 total reviews)
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Jim Kessler

66% approve of CEO

44% positive business outlook

Ritchie Bros. has an employee rating of 3.2 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritchie Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

556 reviews
2.0
Jan 7, 2020

The Recent Restructures are Killing Morale

Recommend
CEO approval
Business Outlook

Pros

- With the long working hours comes camaraderie, and a family-feel at the lower volume levels - Should you choose to travel, you are very well accommodated - Working the auctions can be rewarding

Cons

- Recent restructuring has increased the politics, taken away the culture and feeling of being valued. Employees are becoming far more expendable, the shady wheels get the grease, and what used to be a culture for the customer has become an ego-fueled, numbers-driven world where the customer is becoming an afterthought. - New policies and management are creating a culture that takes trust away from the employee. Managers are being put in place to 'watch over' rather than support and coach.

4.0
Jan 2, 2020

Fast paced with daily challenges

Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with weekly live auctions. Need to be a self starter and manage assigned tasks yourself, collecting information on your own to make the best business choice. This company offers remote working to both full time employees and contractors. Provides Lenovo laptop running windows 10. On site cafeteria with good food options, options to eat near by.

Cons

Since 2019 Contracts are now 1 - 1.5 year contracts. Full employment is now the best option for positions with longer ranged opportunities and assignments.

3.0
Dec 27, 2019

Sales Environment

Recommend
CEO approval
Business Outlook

Pros

Worked in their financial services division. Great place to learn some sales skills over the phone. Good place for new grades to start their careers in business. Rrsp and stock matching plus good extended health plan.

Cons

Call center culture. Can feel a micro managed : expected hit micro targets including number of phone calls per day. Base salary is low.

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Ritchie Bros. Response
6y
Thank you for your feedback and contribution in your short time with us. Our Financial Services division has a unique environment, offering an industry-leading compensation plan and benefits programs that are designed to reward for strong performance. That said, we have recently completed a “culture audit” to further build on our successes and improve on other areas, and we’ve seen a good number of former employees returning. Thanks again, and please reconnect with us if you would like to explore further.
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Glassdoor has 630 Ritchie Bros. reviews submitted anonymously by Ritchie Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Ritchie Bros. is right for you.